Black screen in InDesign

[john steherc35644298]

Hello

When I open InDesign, the screen is just black. I can choose and alter m workspace, but I cant open a new document. I have tried to delete InDesign default and Saved, but it hasnt worked.

Can you help me get InDesign to work?

Best regards

Mathias

[Manan Joshi · Accepted solution]

Try by turning off GPU Performance in the preferences

You can also try the steps mentioned in the following link

https://community.adobe.com/t5/illustrator/blank-screen-on-illustrator-on-mac-os/td-p/11161722?page=

-Manan

[john steherc35644298]

How do I turn off the GPU Performances?

- Mathias

[martin draax]

Wow, I had this problem as well, and switching of the GPU Performance worked for me as well. I would never hve thought the solution would be in that... Isn't GPU supposed to make everything faster?

[Manan Joshi]

See the video below. The option is in the preferences

https://www.dropbox.com/s/opq733k2874hcs8/screen%20recording%202020-09-04%20at%202.23.41%20pm.mov?dl...

-Manan

[john steherc35644298]

I have a Windows, and I cant seem to find it. Is it any different in Windows?

- Mathias

[Manan Joshi]

Apologies for the incomplete information, on Windows it will be 

Choose Edit > Preferences > 

-Manan

[Srishti Bali]

Hi there, 

Sorry to hear about this trouble. I would like to know if the steps suggested above worked for you, or the issue still persists.
Kindly update the discussion if you still need assistance with it.

Thanks,
Srishti