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janisg78762080
janisg78762080
Participant
January 10, 2024
Question

Cannot place this file. Invalid PNG file

  • January 10, 2024
  • 4 replies
  • 1660 views

I have just downloaded the latest Indesign V19.1 and am seeing a message 'Cannot place this file. Invalid PNG file'.  All my documents are corrupted no matter what I do. I can't migrate previous presets as this is a different computer. Any ideas please?

 

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4 replies

A
Amber22972884lfki
Participating Frequently
April 30, 2024

Just checking if you found a solution? I am having the same problem with the version 19.4 of Indesign. I am running Sonoma 14.2

leo.r
Community Expert
leo.rCommunity Expert
Community Expert
April 30, 2024
quote

I am running Sonoma 14.2


By @Amber22972884lfki

 

first update to the latest macOS 14.4.x - will it make a difference?

    A
    Amber22972884lfki
    Participating Frequently
    May 1, 2024

    InDesign defintely does place PNG files. 


    Have you tried resaving the PNG file? 
    Have you got an example of a PNG file you an share with us?


    Some troubleshooting for you to follow - pretty standard reply coming below in the order I would try

    If a document is not behaving well then try 

    File>Export 

    Choose IDML

    Open the IDML in InDesign
    Save the file as a new InDesign file with a new name
    See if the issue persists.

     

    ----

    Try resetting your preferences:

    Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
    macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
    A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
    Further info and instructions here if needed:
    https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

     

    ----

    Reinstalling rarely fixes everything - you can do a complete reinstall using the
    Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

     


    Hi Eugene,

    Thank you for confirming Indesign still accepts placed PNG files. I think it was a glitch with this particular file because resaving from Photoshop / save as / export as did not work but a "quick export as PNG" has solved it! Good to know there is a work-around. 

    rob day
    Community Expert
    rob dayCommunity Expert
    Community Expert
    January 11, 2024

    Hi @janisg78762080 , Where did the PNG come from? Try opening it into Photoshop and do a Save As.

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    January 10, 2024

    If your different computer is a Mac running Mac OS Sonoma then that could be the problem. InDesign is still not fully compatible with Sonoma. If its possible to do so roll the computer back to Ventura version 13.6.

    James Gifford—NitroPress
    James Gifford—NitroPress
    Legend
    January 10, 2024

    Especially if you updated ID, it's possible your app preferences are corrupted. Reset them. The process varies a little by platform and version, but this should get you there: Reset InDesign Preferences and Other Troubleshooting

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