Cannot update linked file on shared drive in InDesign

Forum|Forum|5 years ago
December 27, 2020
5 replies
401 views

I'm opening a new thread because this one was closed: https://community.adobe.com/t5/indesign/indesign-unable-to-update-linked-files/td-p/10694211?page=3

This is an ongoing issue in InDesign. If you make edits to a file (say a PSD) on a shared drive (such as Google Drive File Stream), then go into InDesign to update the link, you get an error message saying the file cannot be opened. The only ways to get InDesign to update the link are to either rename the file (which seems to cause InDesign to recognize it as a new file) or to quit InDesign and reopen it.

The previous thread had multiple people saying they were having the exact same issue with the same error message, so I'm not sure why the thread was closed for "covering way too many topics" or being "well over a year old." The thread is over a year old because the issue has existed for well over a year and has not yet been fixed.

Bug

This topic has been closed for replies.

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Gabrielle22729426kp26

New Participant

Do we know if this issue was resolved somehow with InDesign and Google Dirve, I'm having the problem with Indesign 2021.

D

dmn8r

Participating Frequently

For what it's worth, I've just tried it on Dropbox and the re-linking works fine. Still problematic on Google Drive.

D

dmn8r

Participating Frequently

Thanks for reposting @noktulo. Well said on all accounts. With more and more people working off shared drives such as Drive, this is a major issue for designer workflows. Adobe, let's get a solution to this soon please.

And for what it's worth, I agree with you that the last thread shouldn't have been closed – it still seemed very relevant and singularly focused to me.

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Tammy5FE2

New Participant

I am also having this issue with InDesign and Google Drive File Stream. I would love to find a solution.

macOS Big Sur 11.0.1

InDesign 16.0.2

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noktuloAuthor

New Participant

The mod also said "If you have an issue with the current version of InDesign then create a new discussion," and the issue exists in the current version of InDesign so here is the new discussion.

Illusio

New Participant

No idea why they locked the last thread as it seems to be an ongoing issue, but here we are. I am having the same issue with indesign and google file stream.

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