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Alessandro34199326wwsx
Known Participant
September 4, 2024
Question

Color Management Error in InDesign (Beta) on Snapdragon PC

  • September 4, 2024
  • 3 replies
  • 8511 views

"Some files required for color management are missing"
This is the error that prompts every time I try to open InDesign (Beta) 19.5 on my PC.
I already trying uninstalling and reinstalling and also the Cleaner Tool. 
When I get into the Color Management panel I can only see three voices:

Customize
North American General Purpose

Emulate Adobe InDesign 2.0 CMF Off

I think the problem is simply that for some reason it's not loading the color profiles (since it's missing so many) and in Photoshop this problem is not present.
Does anyone have a solution to my problem? Thank you very much.

 

 

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3 replies

Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
November 22, 2024

Although CSF files come with an install of Photoshop-InDesign-Illustrator-Bridge, what you usually want to do is visit Photoshop > Color Settings and build your own saved .CSF color settings file. I often choose Adobe RGB 1999 for a general house color space for RGB files. I often choose GRACOL 2006 or 2013 for the house general CMYK color space to work in. I generally turn off all three Ask Me switches so that it won't pop up as many dialog boxes. I usually choose Convert rather than keep original colorspace. I leave the right-side settings generally alone. Then Save it and give it a name and ok ok out of Photoshop. Next stop is Adobe Bridge > Color Settings where I choose my custom-named .CSF file. This conveys these same settings to ID and AI and Acrobat, causing them to be synchronized. I then visit ID and AI to ensure they got the fall-into-line orders conveyed from the Bridge. 

Mike Witherell
    D
    dawndwhite
    Participating Frequently
    November 22, 2024

    Thank you. I will try this. CSF files have disappeared from my computer. Even with uninstall and reinstall, they are not coming back for whatever reason that no one can seem to give me a repair for. It has caused issues when I get files from my contractor then have to send back to them. At this point, it sounds like my safest bet is to ask them for their settings and just match them. Thank you again for these instructions.

     

      rob day
      Community Expert
      rob dayCommunity Expert
      Community Expert
      September 4, 2024

      Hi @Alessandro34199326wwsx , just to clarify the Settings presets are not Color Profiles (.ICC files), they are .CSF files which are not saved in the same place as Color Profiles. Here is my Settings list:

       

       

      On OSX the global .CSF files installed with the CC apps are located in:

      ‎⁨Startup ▸ ⁨Library⁩ ▸ ⁨Application Support⁩ ▸ ⁨Adobe⁩ ▸ ⁨Color⁩ ▸ ⁨Settings⁩:

       

       

      My saved user settings on OSX are located in:

      ‎⁨Users⁩ ▸ username ▸ ⁨Library⁩ ▸ ⁨Application Support⁩ ▸ ⁨Adobe⁩ ▸ ⁨Color⁩ ▸ ⁨Settings⁩

       

       

       

      So you could have all of the default .ICC profiles installed, but not have any of the default .CFS files installed

       

      A
      Alessandro34199326wwsxAuthor
      Known Participant
      September 13, 2024

      I think you nailed the problem. But now I have a new problem: I can't find literally anywhere the default CFS files.

      D
      dawndwhite
      Participating Frequently
      November 22, 2024

      Hi @dawndwhite,

       

      The .CFS files are not directly available for download on Adobe's website. They are typically installed with the Creative Cloud apps. If missing, try:

      1. Reinstalling Creative Cloud: This should restore default color settings, including .CFS files.
      2. If you have access to another system with Adobe apps, copy the .CFS files from the directories mentioned earlier.

      Let me know if you need further guidance!

       

      Best,
      Abhishek Rao


      "To resolve the issue, you can retrieve the default .CFS files by
      reinstalling the Adobe Creative Cloud apps *or manually downloading the
      required files from Adobe's website."*

      So this info you typed in earlier is incorrect?

      *Thank you,*
      Dawn White
      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity Manager
      Community Manager
      September 4, 2024

      Hi @Alessandro34199326wwsx,

       

      Thank you for reaching out and sharing the details of the issue you're facing.

      Could you please confirm the version of your operating system? 

      The error message you're seeing indicates that some necessary color management files are missing. Since you've already tried uninstalling, reinstalling, and using the Cleaner Tool without success, I'd recommend the following steps:

      1. Ensure that all the necessary color profiles are installed on your system. You can do this by going to the Color Management panel in the Control Panel (Windows) or System Preferences (macOS) and verifying that the profiles are present.

      2. If the profiles are missing or incomplete, reinstall the Adobe Color Profiles. You can download them from Adobe's website or retrieve them from a backup if available.

      3. Sometimes, permissions issues can prevent InDesign from accessing the necessary files. Ensure that the application has the required permissions to access system folders where these profiles are stored. Reference: Unable to launch InDesign, InDesign Server, or InCopy (https://adobe.ly/4cO9JBP)

       

      If the issue persists with specific color profiles missing, could you share the system details and any specific workflow you're following that leads to this issue? Also, if possible, please share a screenshot of the Color Management panel for further investigation.

       

      Looking forward to your response!

       

      Thank you,
      Abhishek Rao

      A
      Alessandro34199326wwsxAuthor
      Known Participant
      September 4, 2024

      Hello and thanks for the immediate reply,
      I tried downloading and installing the profiles from the adobe website but they were all present already.
      I also tried checking the security permissions on every folder that the article you sent suggested, but it was already all allowed in all accounts.
      I also tried manually adding color profiles but it gives me an error. I tried giving names to all screenshots to make it less confusing. Thanks again for the help

      A
      Alessandro34199326wwsxAuthor
      Known Participant
      September 4, 2024

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