Inspiring

Question

Creative cloud files not loading in indesign

Forum|Forum|1 year ago
March 17, 2024
3 replies
7351 views

In indesign only, creative cloud assets are not loading in, if they are in a folder within the library.

No other apps are having this issue.

Have rebooted the pc running windows 11

Have uninstalled indesign including prefs and reinstalled.

Problem presists, top level images in a library load, but the folders are empty:

Image here implies the folders are empty, they are not if I open in illustrator the folder contents is there.

Would really like to just get on with work, rather than fighting this app all the time.

Bug

G

garethirwin1234Author

Inspiring

I have no idea if I am just being super unlucky with indesign right now but the libraries has taken to telling me about members have access automatically and Business Assets at the bottom as tool tips, EVERY SINGLE TIME I open a new document.

G

garethirwin1234Author

Inspiring

Alas this problem is now starting to show in Illustrator, will only show four things and nothing else. However if I put something in the library then everything will suddenly show.

I

Ian23439256vjoz

New Participant

My team only works in Illustrator and we have had this exact issue for over 3 weeks. No solution in sight. Signing out and back in of Creative Cloud sometimes will reset things...however the Search feature does not work at all (until you manually go to one of the folders before attempting to search).

Eric Dumas

Community Expert

Hi,

Can you confirm the exact version of the software and operating system you are using?

You can report this bug to https://indesign.uservoice.com

G

garethirwin1234Author

Inspiring

Latest versions on creative cloud, windows 11.

This is seriously impeeding my ability to work.

G

garethirwin1234Author

Inspiring

I also note that libraries are no longer syncronising. In all other adobe apps they are in indesign they are not, IN one library I have 12 itrems in the other apps, in indesign there is only 4.

This is a disaster for me, I soley use libraries for links.

OK Narrowing this down. The bug is very specific. It will show four items from the top level of the library, and noi more.

S

SweatersInSummer

Inspiring

I have this same issue, and looking for a solution as well...

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