Data Merge works with text but not image import off cloud server

Hello Adobe experts!

I have a data merge that works when the image files are on my desktop. If I put the images on my company server and update the file path though, the merge gives me the error:

"The data source references one or more missing images. The missing images cannot be previewed or merged. At the time you create a merged document, you can choose to generate a list of all missing images."

I have two path options for my team, a Mac path and a PC path. If I drop the image off the server into the file manually (either MAC or PC), the file path matches what is in my Excel sheet.  The text in the merge is pulled with no issues, it's an image issue only.

What I'm wondering is, do my files have to be on the computer in order to perform the merge and not on a server? In previous roles I had used a server but it was in the same building, not a cloud server like Egnyte. I can't share the files as they are sensitive. I'm trying to remove path pains for a team on a variety of systems and reduce manual input.

I'm using InDesign CC 2023, the data source is a .CSV, and the server is Egnyte. The Excel is in the same folder with the images.