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Known Participant
January 22, 2024
Question

Difficulties in exporting to IDML (CC2024 19 v)

  • January 22, 2024
  • 1 reply
  • 465 views
Hi ,
Could you please assist us, we are in the middle of working on a project while the new version of CC2024 (19.0 version)  came along & created seriou problems.
We need to save this book as an interactive book (including hyperlinks & bookmarks) but the program shuts down everytime we try. 
We tried  to save the files to IDML & then back to Indesign but this also did not work, please see the attached 2 files as examples: 
A. PDF as it should be (our example: page 11 Regular.pdf)
B. The same page exported to IDML.
As you can see:  the numbers flip (see the examples marked in red) the style is not identified, etc.
1. What do you suggest?
2. Advise re: IDML issue.
Thanks!
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1 reply

Peter Spier
Community Expert
Community Expert
January 22, 2024

I would roll back to version 18, and be sure you are using the World Ready composer, as well as checking your number formatting options.

It's seldom a good idea to upgrade mid-project. I think there were some new bugs introduced in version 19.0 for RTL languages which may have been addressed in the 19.1 update, but I only work in English, so I'm not certain about that.

Known Participant
January 23, 2024
Thank you very much for your response.
We will try to switch to version 19.1 and update.
Peter Spier
Community Expert
Community Expert
January 23, 2024

Seriously, I would reinstall version 18 as well while you still can if it was removed when you updated previously. In my opinion it is never a good idea to remove old versions on update (removal is default, but you don't have to do it). New releases are often buggy, and I would NEVER switch versions in the middle of an important project.