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Attroll
Attroll
Inspiring
February 1, 2023
Answered

Document contains links to files/url(s) that are not accessible

  • February 1, 2023
  • 3 replies
  • 2673 views

I just started getting the following error message below when trying to export and interactive pdf.
I am running version 18.1 x 64.
I am not sure when this started because I have not exported from this document for about a month. I reset my InDesign preferences and I still get the error message.
I can get past the message by clicking on “OK” and export the pdf.
However, I would like to resolve the issue.

 

It seems to be with just this one document. The reason I say this is because I have another interactive document that I can export to pdf within out getting this error message.
Has anyone else had this or know how to resolve it.

 

Here is the error message.
This document contains links to files/url(s) that are not accessible.
Please check your network connectivity of the original source of content.

This topic has been closed for replies.
Correct answer MnkIglesias

As I always do, inside a folder, im a graphic designer, this never happen to me before. I use my internet at home.


I think I found the problem, it was an QR code, but it is strange because that code have been before and i have not problem converting to PDF

3 replies

N
Nena_itns
Inspiring
September 26, 2024

If you're on Mac try this: https://trevellyan.biz/indesign-error-catalina/

Access to my folders was automatically locked for InDesign and this fixed it.

    B
    Björn29820299rk43
    Participant
    May 10, 2023

    I get this problem too. I have a book with several dokuments. All of them have corrupt links to mounted images. They look fine inside Idesign, the green light shines at the bottom, but in the PDF all images are distordet unless I re-mount them every one, one by one. I know Indesign prefers linked files on harddrive. All files are on my harddrive but linked to iCloud. How can I solve this without remountung 250 images?!

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      February 3, 2023

      Hi @Attroll,

       

      Thank you for reaching. As you mentioned, it's happening with a specific document. Could you please try opening the document, saving it as an IDML, and then opening the IDML in InDesign?

       

      Let us know if that helps. We'll try our best to help.

       

      Thanks,

      Harshika

       

      Attroll
      AttrollAuthor
      Inspiring
      February 16, 2023

      Thank you for your reply. I relized that I had my version on InDesign mixed up and I was trying to open it with and older version of InDesign. Thank you for the help.

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        February 16, 2023

        Awesome! Glad to hear you are back on track. Please feel free to reach out to us in the future for any assistance. We would be happy to help.

         

        Thanks,

        Harshika

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