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New Participant
January 22, 2024
Question

Document creating Issue after INDESIGN Update to version 18.5.1

  • January 22, 2024
  • 1 reply
  • 145 views

After my newest update: during startup all elements of the panels disapeared. I can choose a panelset. It will show up. But when I try to create a new document nothing happend. All Menu elements keep greyed now.

I have to crash indesign.

Scripts and Plugins are updated. No messages on startup.

 

I have tried to rest Indesign preferences - no luck.

 

Is there a solution?

 

Working set:

Macbook pro 2019. 1 TB / 16 GB ram / Macos 10.15.7 catalina

Creative Cloud complete / Using Indesign 2022 and 2023 with no problems since the update.

Indesign 2022 starts and is working.

 

This topic has been closed for replies.

1 reply

Derek Cross
Adobe Expert
January 22, 2024

Are you using InDesign version 18.5.1 (as indicated in your heading) or the latest version, which is version 19.1.

Maybe you might consider using the Adobe Cleaner Tool to remove all versions and install InDesign again.

New Participant
January 22, 2024

Thank You Derek!

I am using 18.51, 19.1 is not working with catalina. - I hope there is a simpler solution, other than reinstalling... maybe this would crash my version 2022 ...   oh I see, I did not know anything....