Dropbox and Read-Only errors, Win 11

Forum|Forum|3 years ago
March 3, 2022
3 replies
1196 views

I have two machines (desktop & Dell XPS 9500), both running current (Feb 2022) versions of Windows 11 & InDesign, both connected to a common (personal) Dropbox account. Everything else is a standard install.

In the past week, all my syncing has gone haywire. After an ID file is open for a few minutes (or, it appears after I save after the first change), the file tab changes to 'Read-Only'. I also get syncing errors reported from Dropbox (but when I open to look at it the notice goes away and there are no details).

This happens on both machines. For now, I'm forced to save-as (I do an A and B file and just overwrite the previous version alternately, use a time stamp to track the current version), which is supremely annoying. Has anyone else encountered this?

Sync and storage

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rob day

Brainiac

Are you saving and closing the InDesign files before you move to a different machine?

N MusolinoAuthor

Participating Frequently

Yes.

rob day

Brainiac

Have you checked to see if it happens with your CC account’s sync’ing?

If both machine’s are logged into the same CC account, try saving a project folder into your user>Creative Cloud Files folder and it should sync to the other computer.

BobLevine

Brainiac

This has been discussed many times. Turn of smart sync and give the entire project time to download locally.

N MusolinoAuthor

Participating Frequently

I've never used any sort of selective syncing or smart snycing from Dropbox. My workflow is has been to keep only complete local copies of work files.

BobLevine

Brainiac

Sorry if the unclear language DB forces on us is confusing the issue - the 'sync' issue is an error that DB kicks back when it (I assume) is trying to overwrite the DB version of my local file. Lock files reguarly throw off error, but I just ignore those because it doesn't interrupt my workflow.

I think the progression is: DB sees a new version of the ID file, attempt to write to the server, and for some reason ID then treats the open file as Read-Only. This will happen without any activity in the file - I'll be in another window - working in Illustrator, or doing an email, etc. and I won't have made changes to the file, but when I return to the ID window, the tab for the file has change to Read-Only.

Check your dropbox preferences under sync. Beyond that, whatever issue you're having is going to be unique to your set up. Working in a Dropbox folder is no different than any other local folder assuming everything is local and subject to Smart Sync.

L

Laubender

Brainiac

Did not experience this before.

It may help to turn off the Dropbox feature Smart Sync.

Regards,
Uwe Laubender

( ACP )

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