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CSKC2000
New Participant
May 16, 2020
Answered

Error launching InDesign "Cannot load the PATH TYPE.RPLN plug-in"

  • May 16, 2020
  • 4 replies
  • 19652 views

Before the 18th, my InDesign program was working fine. My subscription is fine, computer didn't have an update, no one else uses my computer, but on the 18th, it suddenly popped up with these errors:

"Cannot load the PATH TYPE.RPLN plug-in. It is dependent on the GENERIC PAGE ITEM.RPLN plug-in, which failed to load. Please check documentation for the GENERIC PAGE ITEM.RPLN plug-in."

"Cannot load the PATH TYPE UI.RPLN plug-in. It is dependent on the GENERIC PAGE ITEM.RPLN plug-in, which failed to load. Please check documentation for the GENERIC PAGE ITEM.RPLN plug-in."

I tried uninstalling & reinstalling, I tried checking if my pc needed an update and updated that. I tried searching for the same results to see if others had the same issue, but I could not find anything.

Please, if anyone has any answers, I would love to try it! I've got several projects that I need to start/finish. 😞

 

{Renamed by MOD}

    Correct answer Srishti Bali

    Hi there, 

      

    We extremely sorry to hear about the trouble you are facing with InDesign. Let us help you fix this issue. I am assuming you are on Windows OS. If yes, please try following these steps and let us know how it goes: 

      

    • Close All the Applications. 
    • Go to Control Panel\Programs\Programs and Features. 
    • Right click Microsoft Visual C++ 2015-2019 (x64)/  2017-2019 (x64). 
    • Click Change > Repair. 
        
    • Restart the system. 
    • Relaunch InDesign and check how it works. 

      

    Regards, 

    Srishti 

    4 replies

    S
    Sara5F95
    New Participant
    October 3, 2021

    Keep getting this when i try to log into indesign. Tried to uninstall and reinstall but it still keeps coming up before the program opens. 

    Ashutosh_Mishra
    Ashutosh_Mishra
    Inspiring
    October 3, 2021

    Hi Sara,

     

    Sorry to hear about your experience. You may try using Creative Cloud Cleaner Tool to remove the app & reinstall it again. You may follow this help article to do that.

    Hope it helps.

     

    Regards,

    Ashutosh

    Stef Brockmeyer
    Stef Brockmeyer
    New Participant
    May 28, 2020

    When I launch Indesign, either 2019 or 2020, it crashes before opening, displaying this message:

     

     

     

    I've tried uninstalling, deleting cach and preferences, and re-installing, but it keeps crashing.

     

    Could someone from the Adobe team help?

     

    Thanks!

    Peru Bob
    Peru Bob
    Adobe Expert
    May 28, 2020

    I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the InDesign forum so that proper help can be offered.

    Srishti Bali
    Community Manager
    Srishti BaliCommunity ManagerCorrect answer
    Community Manager
    May 22, 2020

    Hi there, 

      

    We extremely sorry to hear about the trouble you are facing with InDesign. Let us help you fix this issue. I am assuming you are on Windows OS. If yes, please try following these steps and let us know how it goes: 

      

    • Close All the Applications. 
    • Go to Control Panel\Programs\Programs and Features. 
    • Right click Microsoft Visual C++ 2015-2019 (x64)/  2017-2019 (x64). 
    • Click Change > Repair. 
        
    • Restart the system. 
    • Relaunch InDesign and check how it works. 

      

    Regards, 

    Srishti 

      C
      CSKC2000Author
      New Participant
      May 24, 2020

      It worked first try!! Thank you so much!! 😄

        Srishti Bali
        Community Manager
        Srishti BaliCommunity Manager
        Community Manager
        May 26, 2020

        Glad to hear it has been resolved! Feel free to reach out if you run into any other questions or issues in the future. Thanks!   

        T
        troyl59949001
        New Participant
        May 16, 2020

        I keep getting the above message whenever I try to launch InDesign for the first time after installing. I've updated my creative cloud app prior to installing, used the cleaner tool to remove it and do a fresh install, and even tried installing an older version to launch without any luck. 

         

         

        {Renamed by MOD}

        Geоrge
        Geоrge
        Brainiac
        May 16, 2020

        https://helpx.adobe.com/indesign/using/setting-preferences.html#restore_all_preferences_and_default_settings

        Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner
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