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LJSquared
Known Participant
November 18, 2017
Question

Error Message About Font Being Part of Condiitonal Text

  • November 18, 2017
  • 1 reply
  • 5878 views

I've seen a few other posts about this but they were older and no one really provided an answer for my specific situation.

I was having some trouble with an 8-page InDesign CC 2014 file (on a Mac) so I tried to export it as an IDML file. As soon as I clicked "export," InDesign crashed. I tried a few more things, such as saving the file as 1, 2, or 3 of the pages at once, and every time I tried to export, the same thing happened. So I created a new file, imported the text again (from Excel), and applied all the paragraph style to the text. Everything seemed fine until I tried to copy a bit of the text. When I selected "Copy," InDesign hung and I had to force quit.

After that, I decided to change the parameters of some of the paragraph styles to see if that might help. As I was trying to make changes, I selected "Bullets and Numbering" because one of my paragraph style includes bullets. I'll cut to the chase. After pulling all my hair out, I started getting a message that there was a missing font:

As you know, there is no such thing as Times New Roman 57 Condensed. When I tried to change the font, I received this message:

I don't have any hidden conditional text (no hidden or conditional either), no locked stories, and, as far as I know, no composite fonts (I'm not even sure what that is). I also tried clicking "Redefine Style When Changing All," like I read on another post, but I got the same error message as above.

Isn't there a way I can look at the XML or something to try to find the instance of the font and delete it?

Better yet, does anyone know what's going on and how to fix it?

Thanks,

Lloyd

    This topic has been closed for replies.

    1 reply

    Willi Adelberger
    Community Expert
    Willi AdelbergerCommunity Expert
    Community Expert
    November 19, 2017

    Such a font message comes if you use a character style without a definition of the font family which will override the used style but remains in the family even if the family does not have such a style (installed).

    Or if you use automatic numbers or bullets without using a character style and format manualle the very first letter or space after the numbering which causes always problems.

    My solution:

    • Include in a character style with a different font style also the family, so both have to be changed.
    • Never make automatic bullets & numbers without an appriopiate character style.
    • Never do any text formatting without styles.
    • Remove all manual text style overrides.
    G
    Gabrielle29492485ntg9
    Participant
    November 28, 2023

    Hi, I am having this same issue occur. Have you found a solution to this? 

     

    C
    Currycollege
    Participant
    July 23, 2024

    Hi @Gabrielle29492485ntg9,

    Thank you for reaching out, and sorry for the trouble. I am checking with the team about this issue and will get back to you as soon as I hear any updates from them or if they would need more information to process or investigate this issue.

     

    We will try our best to help you.

     

    Thanks,

    Harshika


    Has this issue ever been resolved- I am getting the same error message and the font is dexa pro black. 

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