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H
horsesforever
Participating Frequently
October 23, 2022
Question

Error message when trying to create a package folder - Cannot create package folders

  • October 23, 2022
  • 1 reply
  • 3127 views

Hi, I have never had a problem creating a package folder until today. I get to the window to select where to save the file and then an error message appears: InDesign could not package the document ...... Cannot create package folders.  I have closed out the file, quit InDesign, reopened InDesign and the file and it still has the same error message.

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1 reply

BobLevine
BobLevine
Adobe Expert
October 23, 2022

O/S? Version of InDesign? Where are you packaging to? Network? Cloud folder? Local harddrive?

H
horsesforeverAuthor
Participating Frequently
October 23, 2022

High Sierra. Version 2020. Packaging to an external 4TB Seagate harddrive.  I publish a magazine that comes out six times/year and always create a package folder before starting on the next issue. This is my 45th issue and the first time I have had this problem. My iCloud is full but I am not saving to the cloud. Thanks for your help.

H
horsesforeverAuthor
Participating Frequently
October 23, 2022

Did you try packaging to a local folder?


I just tried saving it to my hardrive. I got a little further along but then a new error message appeared (see attached screenshot). I have always saved to a different Seagate Backup Plus Drive, but that drive suddenly became read-only. I have not been able to change that. It was almost full, so I bought a new 4TB Seagate and have moved files over to that.

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