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H
horsesforever
Participating Frequently
October 23, 2022
Question

Error message when trying to create a package folder - Cannot create package folders

  • October 23, 2022
  • 1 reply
  • 3127 views

Hi, I have never had a problem creating a package folder until today. I get to the window to select where to save the file and then an error message appears: InDesign could not package the document ...... Cannot create package folders.  I have closed out the file, quit InDesign, reopened InDesign and the file and it still has the same error message.

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1 reply

BobLevine
BobLevine
Community Expert
October 23, 2022

O/S? Version of InDesign? Where are you packaging to? Network? Cloud folder? Local harddrive?

H
horsesforeverAuthor
Participating Frequently
October 23, 2022

High Sierra. Version 2020. Packaging to an external 4TB Seagate harddrive.  I publish a magazine that comes out six times/year and always create a package folder before starting on the next issue. This is my 45th issue and the first time I have had this problem. My iCloud is full but I am not saving to the cloud. Thanks for your help.

Brad @ Roaring Mouse
Brad @ Roaring Mouse
Community Expert
October 23, 2022

Forgive me if I'm asking an obvious question, but have you checked the access privileges on your external? Your user account should be listed first with read and write access. If not, unlock and change. If you are sharing this external among users/computers, you might consider checking "Ignore ownership..." as well.

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