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martineblger
Participant
November 9, 2017
Answered

Font opened in one document but not in the new one

  • November 9, 2017
  • 2 replies
  • 6102 views

Hi,

I open an old document, and the font is open. When I copy a text box into a new document, the font is no longer open.

Also, if I make a save as of my first document and reopen it, the font is not open.

Could it be because my initial document is 2017 and my new ones are 2018?

I tried to save in idml but it does not change anything.

Forgive my spelling mistakes, English is not my first language.

Thank you

    This topic has been closed for replies.
    Correct answer Barb Binder

    So that's what's going on. When a completed InDesign document is packaged, InDesign collects the fonts used and puts them in a Document Fonts folder. When someone else opens the file, if they don't own the font, InDesign will check the Document Fonts folder and will use the font correctly within that one file. That's why it is working within the one file, but not the other.

    https://indesignsecrets.com/document-fonts-work.php

    Professional fonts are licensed to individuals (or companies). The next step is to look online for the font and acquire it legally. This may be free—your CC subscription comes with access to many Typekit fonts. Other websites have fonts in the public domain. Otherwise, to avoid running into legal trouble, purchase the font, download and install it.

    2 replies

    amaarora
    Community Manager
    amaaroraCommunity Manager
    Community Manager
    November 9, 2017

    Hi,

    Is it a document that you have received in a package? The package would have the .indd and .idml....

    -Aman

      L
      lindsayb59562220
      Participant
      November 6, 2020

      I am having the same problem - thought it was just on my iMac with old operating system since latest creative suite updates. But on new MacBook two jobs with same font one works other says font is missing. Im tearing my hair out with same issues!

      R
      radiantfeatherRich
      Participant
      February 2, 2023

      I had the same problem and I purchased & I OWN the font legally! Get with it Adobe! I am reluctant to be paranoid on this but I almost feel like we are all being pushed to use all Adobe Assets.  

       

      MY PARTICULAR ISSUE :

      I have a packaged file with the font included. When I open a completely separate packaged file without the font and try to include said font in that file OR create a new file using that font, I get a missing font message. I went round and round trying to figure it out. My solution is not ideal but I finally just copied the font from the packaged file that included it (even though the font is loaded in my system fonts) and pasted it into the other packaged file's "Document Fonts Folder".  Don't know how to resolve this on a brand new file but this needs to be addressed. 

      Barb Binder
      Community Expert
      Barb BinderCommunity Expert
      Community Expert
      November 9, 2017

      Open up the folder containing the file that opens up correctly. Is there a folder called Document Fonts in there there?

      ~Barb at Rocky Mountain Training
      M
      martineblgerAuthor
      Participant
      November 9, 2017

      Yes.

      K
      KarenPICK
      Participating Frequently
      December 11, 2017

      So that's what's going on. When a completed InDesign document is packaged, InDesign collects the fonts used and puts them in a Document Fonts folder. When someone else opens the file, if they don't own the font, InDesign will check the Document Fonts folder and will use the font correctly within that one file. That's why it is working within the one file, but not the other.

      https://indesignsecrets.com/document-fonts-work.php

      Professional fonts are licensed to individuals (or companies). The next step is to look online for the font and acquire it legally. This may be free—your CC subscription comes with access to many Typekit fonts. Other websites have fonts in the public domain. Otherwise, to avoid running into legal trouble, purchase the font, download and install it.


      So this font won't even work opening the document within my designer's folder. The fonts have to work outside of the folder anyway since we are importing into a magazine. Never had this issue until I upgraded to Adobe Cloud CS 2018. Help?

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