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Goofy Foot Press
Goofy Foot Press
Inspiring
September 29, 2017
Answered

High Sierra Beta 10.13.1 & InDesign Cursor Issue

  • September 29, 2017
  • 7 replies
  • 6105 views

I just uploaded the first High Sierra Beta and there's no improvement in the InDesign cursor issue. Will keep an eye out for 10.13.2.

The good news is you can still save your work without losing anything. So aside from having to quit and restart InDesign every 15 or 20 minutes, this is not a show stopper or what I'd consider a serious glitch, and I've used InDesign since before 1.0. You'll still get your work done, and you won't lose any more than 10 or 15 minutes in a full day of InDesign work. I'd rate this at most a 2 on a scale of 10, and I've experienced them all.

Paul

    This topic has been closed for replies.
    Correct answer Srishti Bali

    Hi Everyone,

    GREAT NEWS! Apple just released a supplemental update that resolves the cursor issue. Please check out the link mentioned below.

    https://9to5mac.com/2017/10/05/apple-releases-supplementary-update-for-macos-high-sierra-with-various-bug-fixes/

    Regards

    Srishti

    7 replies

    mateac0
    mateac0
    Known Participant
    November 29, 2019

    It's 2019 why is still a problem.. Using Adobe InDesign 2020, and macOS Mojave 10.14.6. 

    My cursor keeps getting stuck and won't move to where I need it to. Happens on my wireless mouse (Logitech MX Master 2S) and my trackpad. How come Adobe hasn't properly fixed this or made a comment? 

     

    // take that 'SOLVED' off of this thread 

    BobLevine
    BobLevine
    Community Expert
    November 29, 2019
    What ever issue you're having is completely different from this.
    Start a new conversation with full details.
    mateac0
    mateac0
    Known Participant
    November 29, 2019

    Every reply you make is not read great across screens. maybe watch your digital tone. 

     

    also - seems like i found a bandaid fix to the problem - I saved the file as an older InDesign file. Seems to do the trick for now, might be the new update that is re-introducing the bug in Id. 

    Srishti Bali
    Community Manager
    Srishti BaliCommunity ManagerCorrect answer
    Community Manager
    October 5, 2017

    Hi Everyone,

    GREAT NEWS! Apple just released a supplemental update that resolves the cursor issue. Please check out the link mentioned below.

    https://9to5mac.com/2017/10/05/apple-releases-supplementary-update-for-macos-high-sierra-with-various-bug-fixes/

    Regards

    Srishti

      Steve Werner
      Steve Werner
      Community Expert
      October 5, 2017

      As a moderator, I just added an announcement at the top of the InDesign forum page to alert users to download the Supplemental Update to fix the problem.

        wrensauer
        Community Manager
        wrensauerCommunity Manager
        Community Manager
        October 5, 2017

        Thanks for posting the announcement, Steve!

        BNL Concept
        BNL Concept
        New Participant
        October 5, 2017

        Solved with today's High Sierra update!

        Hallelujah!

          A
          atelieYX
          New Participant
          October 5, 2017

          Quiting and relaunching InDesign every 5 to 10 minutes (yes, that is how long it lasts) is unacceptable when working on a newspaper deadline. Furthermore, this is not the only problem, since the program crashes constantly and as a result computer freezes, does not restart and the only way around is unplugging the damn thing. Nice work...

          BobLevine
          BobLevine
          Community Expert
          October 5, 2017

          atelieyx​ It's Apple's bug. It's fixed!

          Get the update from Apple. Feel free to read about it here: Apple releases macOS High Sierra 10.13 Supplemental Update with bug fixes for Adobe InDesign, Mail

            J
            JaredGiovinazzoTCG
            New Participant
            October 5, 2017

            Been using it for the past 30 minutes, it is definitely fixed. About damn time

              J
              JaredGiovinazzoTCG
              New Participant
              October 5, 2017

                BobLevine
                BobLevine
                Community Expert
                October 5, 2017

                Thank you for that information.

                Goofy Foot Press
                Goofy Foot PressAuthor
                Inspiring
                October 5, 2017

                I've been running 10.13.1 beta update since Oct 1--absolutely no change in the InDesign cursor issue. Trust me, this is not the time to go with High Sierra if you are using InDesign.  I'm in the beta tester program. Since I'm already there, I'll let you know when it's safe.

                andrewl83442393
                andrewl83442393
                New Participant
                October 4, 2017

                OK. I'm upgrading to High Sierra on the basis of this specific note. My entire company's fate rests on your judgment. Thanks!

                  Dov Isaacs
                  Dov Isaacs
                  Brainiac
                  October 4, 2017

                  Given how many programs MacOS 10.13 is incompatible with (yes, not the other way around), it would be very imprudent to be an early adopter of this OS version. Wait until the 10.13.x updates are issued and the “all clear” is given by the various application software companies.

                            - Dov

                  - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
                  T
                  tudor-v
                  Known Participant
                  October 5, 2017

                  I was being serious. Look at the number of hits there. This O/S was not ready to be released.

                  Wacom still hasn't released drivers.

                  Every application interacts differently with the O/S. This one has minor new feature but major under the hood feature changes. Apple will get everything fixed eventually, but in the mean time, it's just not worth upgrading, yet.


                  Replace "high sierra" with any other OS name and you'll see the same type of results. There are always some issues with outdated pieces of software when a new OS is released. High Sierra is not better or worse than other releases in this regard.

                  And, uh, Wacom has had a terrible history in rolling out driver updates after something goes wrong in a OS level update.

                  BobLevine
                  BobLevine
                  Community Expert
                  September 29, 2017

                  Good to know. Thanks for reporting it.

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