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suet55213305
Participating Frequently
August 25, 2017
Question

How to get a missing font to show?

  • August 25, 2017
  • 4 replies
  • 9890 views

I have converted an old document from quark to InDesign and there is a font that I can't get to appear.  In the font finder it shows up with brackets around the font name.  The original font was in TT format but I have installed a new font in OTF format and the font still won't appear.  I can open a new document and the font is fine.  I have tried placing the font into InDesign font folder and on to the computer's system folder, neither one of those worked.  I can't change the font because it is a cryillic alphabet.  Help! !

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    4 replies

    staciae3098382
    New Participant
    December 18, 2017

    I am having this EXACT same problem suet55213305. I use a third party extension to convert Quark to INDD. Most fonts came up fine but I have a few that I had to load and activate in Suitcase. It's there but when I go into INDD the copy is in pink and I can't replace it because the font that's supposed to be activated is in brackets and won't let me select it. Meaning it's missing except it's not. I'm super frustrated because I don't know how to fix this and it seems to be an on-going problem for many.

    jane-e
    Community Expert
    August 25, 2017

    The brackets means that you don't have the font installed (although you say you do). Is the text also pink (in Normal view, not Preview?)

    It sounds like the issue is getting InDesign to recognize the font.

    Do other programs see it? Microsoft Office? Photoshop? Illustrator? Quark?

    What operating system?

    jane-e
    Community Expert
    August 25, 2017

    I just re-read your question. The font shows up in a new document in InDesign, but not in the one you converted from QuarkXPress.

    suet55213305
    Participating Frequently
    August 25, 2017

    Thank you.

    you should then be able to carry out a find font command per Bill's earlier post.

    You may find this post helpful. https://indesignsecrets.com/indesigns-font-manager.php

    HTH


    I have done the font command per Bill's earlier post.  The font appears with brackets around it in the font family field.

    Bill Silbert
    Community Expert
    August 25, 2017

    Under the Type menu choose the option "Find Font"

    You will see the Find Font dialog window. Click on the font you want to replace in the upper window (Font Information) and then click on the inverted carat next to the Font Family field and scroll through the pull-down menu until you find the font you want to replace it with. Since you said that you've loaded the replacement OTF font it should show up in this list. Once you've chosen it make sure that the weight you want is also chosen and either click on Change All or click on Find First and change each instance one at a time. After making your changes click on Done. You should now have changed all instances of the font throughout your document. If you were unable to find the OTF in your list check other applications to see if the font is actually open. If the font is visible in other applications but not InDesign please post that information. Prior to doing that try quitting InDesign and then reopening it. Sometimes doing that can awaken a sleeping font.

    winterm
    Brainiac
    August 25, 2017

    Did you try Type > Find Font panel to change the font globally?

    suet55213305
    Participating Frequently
    August 25, 2017

    Can you tell me were to find the font globally?  I don't see on the Find Font panel.

    winterm
    Brainiac
    August 25, 2017

    From menu go to Type > Find Font

    Select font you want to replace from Fonts in Document list.

    Then select font in Replace with list.

    Check Redefine Style When Changing All.

    Hit Change All button.

    All occurencies of selected font will be replaced.

    In this screenshot: Warnock Pro Regular will be replaced with Minion Pro Regular in a whole document (i.e. globally), including Character and Paragraph styles.