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wenqiaol81493413
Inspiring
February 3, 2021
Answered

I got a warning of fond not embedded when exporting to PDF, but the font is not in use!

  • February 3, 2021
  • 5 replies
  • 4335 views

To clarify: I'm using inDesign. The font is not in paragraph stlyles, not in character styles, not in table of content (I haven't created table of content for the file yet). I can't find it through "find font". What should I do?  The warning reads: 

"This font could not be embedded due to licensing restrictions in the font. A substitute font will be used if it supports the glyphs used in the restricted font. The PDF will not be created if the glyphs cannot be represented.  Failed to Export the PDF file."

Anyone has a clue? Thank you!

Correct answer wenqiaol81493413

Hello everyone, 

The problem is finally solved. It turns that, the software wrongly identified one of the Chinese fonts  used in the doc (Songti SC Black) as the one specified in the error message (ST Hei). I then changed Songti SC Black to another font and tried exporting. Everything went through smoothly. 

Lessons and questions? Be careful when you are using a foreign language under English system. Maybe I should choose Chinese as my inDesign system language? But will that incure errors when I create English files? 

Thank you everyone for your effort to help! I truly appreciate. 

 

5 replies

W
wenqiaol81493413AuthorCorrect answer
Inspiring
February 4, 2021

Hello everyone, 

The problem is finally solved. It turns that, the software wrongly identified one of the Chinese fonts  used in the doc (Songti SC Black) as the one specified in the error message (ST Hei). I then changed Songti SC Black to another font and tried exporting. Everything went through smoothly. 

Lessons and questions? Be careful when you are using a foreign language under English system. Maybe I should choose Chinese as my inDesign system language? But will that incure errors when I create English files? 

Thank you everyone for your effort to help! I truly appreciate. 

 

    barbara_a7746676
    Community Expert
    barbara_a7746676Community Expert
    Community Expert
    February 3, 2021

    Have you tried using Edit > Find/Change? There is an icon in the center of the dialog box that let's you include Master Pages. If you click the 'specify attributes to find' icon to the right of Find Format, then select Basic Character Formats, you can specify a Font Family to search for. If the font is in your document, it should be in the list.

     

    mary helens142890
    mary helens142890
    Inspiring
    February 3, 2021

    She tried finding the font in the Edit>Find/Change. But the "Find" won't work for an empty return that is in that font (since there is no character there). I tested it. An empty return set to Courier, for instance (with no other Courier used in the entire document), will not return a result in the Edit>Find/Change efforts.

    Mary Helen Shuff | Art Director & Senior Graphic Designer | 508-Compliancy Coordinator | Forms Coordinator | Printing Liaison
    mary helens142890
    mary helens142890
    Inspiring
    February 3, 2021

    I have found that IF I'm getting that error AND I can't find the font....it's usually an empty return with that font (which will not show any results in the "find font" search.

     

    Look for an empty return (paragraph marker).

    Mary Helen Shuff | Art Director & Senior Graphic Designer | 508-Compliancy Coordinator | Forms Coordinator | Printing Liaison
    W
    wenqiaol81493413Author
    Inspiring
    February 3, 2021

    I'll try it. But what is a paragraph marker, please? 

    barbara_a7746676
    Community Expert
    barbara_a7746676Community Expert
    Community Expert
    February 3, 2021

    If you select the Type menu and choose Show Hidden Characters, you will see the paragraph markers that appear at the end of each paragraph.

    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    February 3, 2021

    Hi wenqiaol81493413,

    check menu Type > Find Font…

    Check if the font is listed there. Check its properties with More Info. Especially what item Restrictions says.

    With Find First you should be able to detect formatted text with that font.

     

    Best do a screenshot when you selected the font in the Find Font panel and more info is showing. Post that screenshot.

     

    Thanks,
    Uwe Laubender

    ( ACP )

      W
      wenqiaol81493413Author
      Inspiring
      February 3, 2021

      Thank you, I've done searching font again and again, it's just not there. 

      W
      wenqiaol81493413Author
      Inspiring
      February 3, 2021

      More info: there is a warning in the "Export Adobe PDF" summary, as the screenshot shows: 

      barbara_a7746676
      Community Expert
      barbara_a7746676Community Expert
      Community Expert
      February 3, 2021

      When using Find Font, did you search the master pages?

      Try changing subset fonts to zero instead of 100%.

        Dov Isaacs
        Dov Isaacs
        Legend
        February 3, 2021

        I would agree with @barbara_a7746676 that some character on a referenced master page may be the culprit.

         

        However, the subset fonts option is absolutely irrelevant here. The message is with regards to font embedding privileges. InDesign always embeds font subsets (if the font is embeddable) regardless of the value of that option.

         

        By the way, what font does the message claim is not embeddable? Font name?

         

        - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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