Participating Frequently

Answered

Import PDF Comments- 'PDF is not created from inDesign. Select another PDF to continue.'

Forum|Forum|3 years ago
April 28, 2022
3 replies
5100 views

I created the PDF in inDesign and sent it to my clients to feedback. They used Acrobat and sent it back but now it is saying this and I can't use it in Import PDF Comments - which was really helpful.

Has anyone come across this and why is it happening in the latest version of inDesign?

Import and export

Correct answer Laubender

ah now I get it, you are not importing them in InDesign but in another PDF file?

Kind regards
Nicole

"you are not importing them in InDesign but in another PDF file"

Exactly.

The initial issue discussed in this thread was that InDesign was not accepting a PDF file with comments loaded in its PDF Comments panel. Reasons could be: The annotations were made not in Acrobat Pro DC. Or they were made with a PDF exported from an older version of InDesign where the feature PDF Comments was not available at that time.

So basically the trick is to export the PDF again from the current version of InDesign ( do not overwrite the PDF with the comments; give it a new name! ), open the old PDF with the comments in Acrobat Pro, export the comments to an fdf file and import the fdf file to the new exported PDF, save it and then import the PDF to the PDF Comments panel.

Regards,
Uwe Laubender
( Adobe Community Expert )

L

Laubender

Community Expert

Workaround:

Export the PDF again from InDesign, open that PDF in Acrobat Pro and import the PDF comments from the other PDF your clients sent back.

Regards,
Uwe Laubender

( ACP )

S

ScreamBlueMurderAuthor

Participating Frequently

I cannot find how to import the comments from the other PDF (from client)?

L

Laubender

Community Expert

In detail:

When in Acrobat Pro DC and the PDF with the comments open, check this menu command in the Comments panel: "Export All to Data File…"

You'll export a *.fdf file that can be imported to the Comments panel with:

"Import Data File…"

Regards,
Uwe Laubender

( ACP )

J

Jeffrey_Smith

Community Expert

This has happened to me. The comments in the PDF were made by 3 or 4 editors, all using Acrobat or Reader. The PDF was shared through Sharepoint. The PDF was copied locally and still would not work. The Indesign document was revised several times, and perhaps a new version of ID was used. The PDF was commented several times over.

With this particular PDF/ID doc, I did not resolve the import PDF comment issue, I just opened and retrieved comments from Acrobat. There are many factors involved with this process, which I am not surprised of an occassional glitch.

S

ScreamBlueMurderAuthor

Participating Frequently

I am having to resort back to opening in Acrobat and retrieving the comments there rather than receiving them in inDesign. It's a great facility that he's with time and more critically errors! So it would be able to find a way to be able to get the comments in inDesign

L

Laubender

Community Expert

Did your clients edit the PDF with Acrobat Pro or perhaps with a different tool?

What exact version of Acrobat did they use? On what operating system?

Regards,
Uwe Laubender

( ACP )

S

ScreamBlueMurderAuthor

Participating Frequently

I am just getting that information from the client and when I have it I will post back into here - thank you for the questions that needed to be asked.

Willi Adelberger

Community Expert

Look into the file Information. There you will find the creator program. There can you See, what they really use.

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