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Lisa_T2
Participant
November 20, 2013
Question

In CC INDD, my command Z (undo) doesn't work. Any ideas?

  • November 20, 2013
  • 11 replies
  • 29910 views

In CC INDD, my command Z (undo) doesn't work. Any ideas?

      This topic has been closed for replies.

      11 replies

      ajg6253
      ajg6253
      Participant
      April 25, 2018

      I’m running newest update of in design as of today but The issue was happen before as well. I was on el capitan but have recently updated to high siera. As I said I have checked keyboard shortcuts it Is still registered as the commd but won’t work.

      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      April 25, 2018

      There is probably software installed which is interfering. Try restarting your computer and load InDesign before any other application. See it works then. Then slowly open other apps to see which might be interfering. Sometimes its a browser extension.

      ajg6253
      ajg6253
      Participant
      April 25, 2018

      Any new fixes or thoughts here? I have this problem too. I have tried all the suggestions on this thread to no success. I resorted to changing the short cut to option z. But this is super inefficient as Im still using Command Z in all other applications. Any Fixes?

      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      April 25, 2018

      As I said to the poster above: "Tell us more about your InDesign version and exact operating system. In InDesign, have you checked out what you have for File > Open in Edit > Keyboard Shortcuts?"

      M
      melaniew74510913
      Participant
      February 11, 2016

      having same problem. Just installed CC and no undo beyond one or two. What's the latest advice on how to resolve? I'm on OS X El Capitan.

      C
      cpowny34
      Participant
      August 6, 2014

      I keep having the same problem. Only it will happen randomly. I quit InDesign and reopen and I'm able to use it again. I'm using Mavricks And CC. Don't know what's going on but it's certainly annoying. 

      P
      Paliosdesign_com
      Participant
      August 6, 2014

      Try my steps outline above. This happens to me when I open my co-worker's CC 2014 files. It's a preferences issue or something like that. Once you do this fix things will work fine, at least they did for me. That's not to say you won't have to do it again if you pull up someone else's CC 2014 file.

      J
      James Garnham
      Participant
      August 12, 2014

      Yes same issue here... No undos?!

      System:

      Photoshop CC 2014.0.1

      OSX Mavericks 10.9.4

      New macBookPro last week

      A clean install of Photoshop


      Adobe can you offer any assistance? I have tried 'correctly' trashing Photoshop prefs at start (cmd+option+shift) and restarting with to no avail.



      P
      Paliosdesign_com
      Participant
      July 16, 2014

      Hi Lisa,

      I have struggled with this as well. InDesign CC(2014) was not letting me undo more than 2 steps in history.

      Here was my solution:

      1. Quit/Force Quit InDesign CC(2014)

      2. Reopen InDesign CC(2014) and Immediately* after clicking press Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac)

      3. Hit Yes when the dialog box asks you if you, "Really Want to Replace Your Preferences"


      *Immediately as in very very quickly or else it won't work at all, if the dialog doesn't pop up, you were too slow

        S
        StellenBurch
        Participant
        July 17, 2014

        I've had the same problems. And your solution works well! (so far...) Thnx!

          J
          Jimmymoto
          Participant
          July 3, 2014

          I've been experiencing the same problem for quite a while, but its getting worse. I just updated to newest version of InDesignCC 9.2.1 today and now I have ZERO undos. This is a critical problem as my workflow is severely stunted by constantly rebuilding parts of my doc after one wrong move.

            C
            cdean43081
            Participant
            July 9, 2014

            The only thing that seams to work is resetting the preferences for InDesign.

            E
            Ellie Gillespie
            Participating Frequently
            June 15, 2014

            Have been on Indesign CC for months now and today is the first time I have encountered this undo problem.

            jeremybacko
            jeremybacko
            Participant
            June 3, 2014

            I'm also having exactly the same problem. I get two undos before history runs out. InDesign CC is the only program affected. I'm experiencing this on two separate Macs, both running Mavericks 10.9.3 and the latest version, but it's been ongoing since initial install (10.9).

            L
            letizia d
            Participant
            January 28, 2014

            I have the same problem....!

            Undo (both cmd+z and Edit>Undo) doesn't wor, only in ID

            I just downloaded CC from creative cloud last week and I updated to Mavericks...

            help!


            Steve Werner
            Community Expert
            Steve WernerCommunity Expert
            Community Expert
            January 28, 2014

            No problems here with InDesign CC 9.2 and Mavericks 10.9.1 on two different computers.

            Make sure you didn't try to Migrate your InDesign to another computer. That always screws things up.

            Make sure you didn't try to use Keyboard Shortcut set from an earlier version of InDesign. I think that can also cause problems.

            L
            letizia d
            Participant
            January 28, 2014

            Thank you Steve. I have already checked the Keyboard Shortcut and I didn't try to Migrate my InDesign to another computer...

            A
            atozthedestroyer
            Participant
            January 10, 2014

            Having the same problem. Only noticed it after updating to Mavericks, and only in ID. Undo (both cmd+z and Edit>Undo) is spotty, sometimes allowing only a few steps back, sometimes none at all.

            Tried dumping the caches (reccommended elsewhere) to no avail.

            Any other ideas?

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