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InDesign 2019 Not Installing on Windows 11

Community Beginner ,
Aug 26, 2024 Aug 26, 2024

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Hello,
for compatibility reasons we need to use inDesign 2019 vers. 14.0 as it is linked with an other Software in our company. Now after changing some hardware to newer PCs with Windows 11, theres a problem with the set-up from inDesign 2019.
We get this Error

nico_1397_0-1724671670765.png

 

English Version:

nico_1397_4-1724671797088.png

We tried compatibility mode, everything is up to date, we tried the registry fix from Adobe, starting as admin, nothing works. Has somebody a solution for this issue? on Win10 the installer works fine

 

 

<Title renamed by MOD>

 

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Activation billing and install

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correct answers 1 Correct answer

Community Beginner , Aug 28, 2024 Aug 28, 2024

Disconnecting the device completely from the Internet solved the issue. Thanks anyways

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Community Expert ,
Aug 26, 2024 Aug 26, 2024

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Try with different Web browsers - make them "default". 

 

https://helpx.adobe.com/uk/download-install/kb/supported-browsers.html

 

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Community Beginner ,
Aug 26, 2024 Aug 26, 2024

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does not work on Edge, Chrome, Firefox. Still not installing

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Community Expert ,
Aug 26, 2024 Aug 26, 2024

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quote

does not work on Edge, Chrome, Firefox. Still not installing

By @nico_1397

 

InDesign 2019 isn't supported anymore (as you probably know anyway), so there's a chance you won't be able to install it. However, other users did post various workarounds in earlier discussions on the subject, so you may hear from them soon (I tried to do a brief search but couldn't find those threads). You may also try to contact Adobe support for assistance (although their help in this case isn't guaranteed either.)

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Community Beginner ,
Aug 28, 2024 Aug 28, 2024

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Disconnecting the device completely from the Internet solved the issue. Thanks anyways

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