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25

InDesign 2025 Performance Issues on Mac M1: Spinning Beach Ball and Crashes in 2024 Version

Explorer ,
Oct 27, 2024 Oct 27, 2024

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I installed the new Indesign 2025 and it has been unsuable (I get the spinning beach ball everytime I try to scroll). So I have gone back to 2024 but now have issues with it crashing and I lost work. Anyone else having big issues with 2024 since the update of 2025? Or anyone know how to solve the 2025 issues so it is actually usable? (I am on a Mac, Apple M1 Max chip, 64 GB memory running Sequoia 15.0.1). Thank you! 

 

 

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correct answers 2 Correct answers

Community Beginner , Nov 27, 2024 Nov 27, 2024

In case you still have that problem - my textwindows were moving and lagging every single time i clicked on/selected them and after hours of searching thorugh the fastness of the internet I found this in a forum:

"You won’t believe it but I traced the problem after even formatting the Mac… it was app called MAGNET when it was installed and working it’s messed up indesign I have no idea how but if I closed the magnet app indesign starts to work normally xD so maybe you are using app that is simila

...

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Community Expert , Feb 04, 2025 Feb 04, 2025

Just a note about an M1 Mac... 

With the latest OS update 15.3 and InDesign update 20.1, I am not experiencing any delay. 

 

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correct answers 4 Pinned Replies

Adobe Employee , Nov 05, 2024 Nov 05, 2024

Hello everyone,

 

It’s clear from this thread that many of us are experiencing frustrating performance issues with InDesign 2025, especially regarding the constant spinning wheel on macOS Sequoia. To help bring this to the attention of the product team and prioritize a solution, I encourage you all to upvote and comment on the relevant UserVoice suggestion.

Your feedback is vital in demonstrating the impact of these issues and pushing for a fix. Let’s ensure our voices are heard!

Upvote and comment here

...

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Adobe Employee , Nov 06, 2024 Nov 06, 2024

Hello everyone,

 

To help us further investigate and resolve the performance issue with InDesign 2025, could you please provide the following information:

1. Does the issue also exist with InDesign 19.5.0 or is it specific to InDesign 2025?
2. Is this issue only happening on MacBook Pro devices, or are users also experiencing it on iMacs?
3. Is the issue specific to macOS Sequoia, or does it occur on other macOS versions like Sonoma or Ventura as well?

 

Your input will help our team prioritize th

...

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Adobe Employee , Nov 08, 2024 Nov 08, 2024

Hi everyone,

 

Thank you for sharing the details regarding the performance issues you’re facing. In order to help the product team further investigate and identify the root cause, they’ve requested that you provide a spindump. This diagnostic report will help us analyze any potential factors contributing to the crashes and performance slowdowns.

Here are the steps to capture a spindump on your Mac:

  1. Reproduce the issue by opening InDesign and performing the actions that cause the spinning beach
...

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Adobe Employee , Jan 07, 2025 Jan 07, 2025

Hello Everyone,

 

We wanted to share an update from our product team regarding a recent performance concern.

 

It has come to our attention that a combination of the Documents Fonts folder and the Contextual Task Bar may be contributing to slowness in some workflows. If either of these elements is absent, no performance degradation is observed.

 

The product team has outlined the following workflows to help confirm this behavior:

Workflow 1: Documents Font Folder + Contextual Task Bar

1. Open an

...

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replies 185 Replies 185
Community Expert ,
Dec 12, 2024 Dec 12, 2024

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quoteYou calling me an imbecile because I installed a production version of 'worldclass' software and expect no issues is uncalled for.

 

By @Herbiedriver1

My question was generalized and retorical. Also, I never called anyone an imbecile (except for my dog...).

 

 

David Creamer: Community Expert (ACI and ACE 1995-2023)

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Community Expert ,
Dec 12, 2024 Dec 12, 2024

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@Herbiedriver1

 

Don't want to start any holy wars 😉 but I don't remember so many posts about so many problems with a PC version...

 

Every year it's either because of the new major macos version or InDesign version - or both at the same time...

 

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Explorer ,
Dec 12, 2024 Dec 12, 2024

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I'm too old and have moved past the tired Mac vs. PC wars!   

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Community Expert ,
Dec 12, 2024 Dec 12, 2024

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quote

I'm too old and have moved past the tired Mac vs. PC wars!   


By @Herbiedriver1

 

Just saying - maybe you should switch to the dark side 😉 

 

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Community Beginner ,
Dec 12, 2024 Dec 12, 2024

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It would be wonderful if Adobe and apple would work closer together on this to provide working softwares, given that tons of designers work on Mac, using Adobe. And seriously, I've got a fairly expensive setup that I've saved a lot of money for and no "normal" person is financially able to just up and "switch" to PC. Secondly, I used to work with PC and also had issues with crashing programs, etc. 

I switched to Mac and it all ran smoother - also, it feels safer to be on Mac, given that 80% (or somewhat) people use PC, therefore hackers target PC a lot more.

 

These are my 2 cents, thanks for coming to my ted talk.

Gotta love the trade ...

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Community Expert ,
Dec 12, 2024 Dec 12, 2024

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I use both Mac and Windows. My Windows system has not had any issues. I like Macs* but I suspect programing for their systems is like a moving target. I remember Apple changing processors 4 times: Motorola, PowerPC, Intel, and the M series.

 

*Mac user since 1985 and member of the Apple Consultants Network 1990-2011.

David Creamer: Community Expert (ACI and ACE 1995-2023)

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Explorer ,
Dec 12, 2024 Dec 12, 2024

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Witness the issue? All they have to do is reach out to one of the MANY having this issue and see it in action. They're making a mint on their software that has many issues not just Indesign. I'm training up in Affintity so hoping to switch in the near future.

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New Here ,
Dec 15, 2024 Dec 15, 2024

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Trouble with Indesign 2025 - ball spinning for every operation - using macOS Sequoia 15.1.1

tried turning for the preflight, does not help, have reset the preferences, does not help either...?

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Community Expert ,
Dec 15, 2024 Dec 15, 2024

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All documents or just 1?

If just 1

If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

-------------

You said you tried resetting preferences but there's a deeper clean see link

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

-----

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

-------

Do you have an app called Magnet installed? If so remove it as it is causing issues.

-----

All else fails

Try installing an earlier version of InDesign - should be available in CC app.

 

 

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Community Expert ,
Dec 16, 2024 Dec 16, 2024

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@barbara-bh 

 

There are more steps described here:

 

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...

 

Or simply go back to 2024.

 

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New Here ,
Dec 16, 2024 Dec 16, 2024

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Hi everyone, 

1 yes its all document, no matter if they are indesig or. Idml, same ball appears every time i press anything.

2 tried all solutions above, none helped.

3. Have no gone back one version, but I will try going back one more version tomorrow.. 

 

crossing my fingers that something will work.

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New Here ,
Dec 17, 2024 Dec 17, 2024

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I am experiencing significant performance issues with Adobe InDesign. The program frequently lags, and I constantly see the spinning color wheel, which makes it difficult to work efficiently.

I am using the latest version of InDesign (20.0.1) on a MacBook Pro 2021 with an Apple M1 Pro chip, running macOS 14.1 (23B74).

Whats going on Adobe?

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Community Expert ,
Dec 17, 2024 Dec 17, 2024

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14.1? Update your O/S. Most InDesign issues were fixed with later versions of Sonoma.

 

That said, you may well have to roll back to InDesign 2024.

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New Here ,
Dec 17, 2024 Dec 17, 2024

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My colleagues with the latest version of O/S (Sequoia 15.1.1) are experiencing the same problems.

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Community Beginner ,
Dec 23, 2024 Dec 23, 2024

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I had to go back 2024. All these issues started to appear when I created and book connecting all the files using the book feature.

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Community Beginner ,
Dec 24, 2024 Dec 24, 2024

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The obvious solution to this common issue is just to go back to 2024. 2025 is flawed and clearly was released prematurely.

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New Here ,
Jan 01, 2025 Jan 01, 2025

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what version did you go back to? 19.? I have tried everything else now and no matter what action I take, it lags, soooo annoying.

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Community Beginner ,
Jan 01, 2025 Jan 01, 2025

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I was forced to revert to 2024, and I had to convert all my files.

2025 started to act up on the final day of finishing a 400 pg catalog! After I created a book, and started to open and close the files through the book file in turned into a fiasco!  Soooo, amazingly frustrating! I'd avoid 2025.

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New Here ,
Jan 01, 2025 Jan 01, 2025

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Thanks, i just did the same and it worked, but as you say, super annoying to be forced to convert files again.. this is really a problem i hope adobe can fix soon, its a pity not being able to use the latest version 😕

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New Here ,
Jan 05, 2025 Jan 05, 2025

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I have the same problem on my 14" M1 MAX 32GB RAM with Mac OS 15.2 . WTF Adobe?  FIX IT! I just extended my subscription and already regrett it. 

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Community Expert ,
Jan 05, 2025 Jan 05, 2025

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quote

...I just extended my subscription and already regrett it. 

By @Mili293083424e28

Technically, you would need that subscription even if staying on 2024.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)

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Participant ,
Jan 06, 2025 Jan 06, 2025

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Downgrading to version 19.0 worked for me

Wasn't Magnet. Wasn't the MacOS version. Anything later than 19.0 (19.4 etc) has same problems on Sonoma or Sequoia.

I used to sit a MacOS version behind to accommodate Indesign catching up, but I'd rather just use an old Indesign version. 

Business is moving from linear, static media (Adobe's wheelhouse) to interactive, dynamic media (Adobe's blindspot) anywho.

 

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Explorer ,
Jan 07, 2025 Jan 07, 2025

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I have a M3 Pro 36 GB memory running Sequoia 15.1.1 and I totally removed 2025 from my computer and reinstalled 2024 and it is running like it used to.  I had the same problems you were having before I quit 2025 .  They need to do something but to date have heard no one mention any fixes from Adobe.

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Community Beginner ,
Jan 08, 2025 Jan 08, 2025

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Hi guys!

I finally found MY issue. (Apple Mac mini M1)  All the other things mentioned in this post didn't work for me. My files were saved in Google Drive and I was working directly from the synced Folder. So everytime I made a change to the file, Google drive would save and sync the changes the the internet. So, I just disabled the internet for the time while I am working and then the glitches and lagging disappeared COMPLETELY! I could turn on preflight and GPU performance and everything. Maybe this can help someone. 

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Community Expert ,
Jan 08, 2025 Jan 08, 2025

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@johnr75230036

 

I've marked your reply as correct, so it will be pinned at the top.

 

Hopefully, this could be beneficial to others. 

 

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