InDesign auto recovery failing, need to recover mini saves to restore doc

Forum|Forum|1 year ago
April 16, 2024
1 답변
3849 조회

I'm a lil concerned. InDesign crashed and keeps attempting to recover the file I was working in but doesn't. I click REOPEN, it tries, and generates the same crash report over and over, asking again if I want to reopen the file. So it's having trouble pulling from the recovery files. Can I go to the recovery files themsleves (those mini saves InDesign makes every minute in the background as you work), move them to a new location, and try to reopen my InDesign file that crashed? Is there a way to access the mini saves and not lose my work?

이 주제는 답변이 닫혔습니다.

Rishabh_Tiwari

Legend

Hi,

Sorry to hear about the trouble. Can you please try the suggestions shared in this article and let us know if this helps or if you need further assistance.

Thanks

Rishabh

D

defaultzs73aqvyigab작성자

Participating Frequently

I was just reading this articcle myself. I'm having trouble locating the InDesign Recovery files on my computer. I know the location is listed in Preference > File Handling > Document Recovery Data, but a portion of it is not readable. It looks like this:

Clicking choose doesn't take me to the correct location. I tried using this address online (Users/[User Name]/Library/Cache/Adobe InDesign/Version[#.0]/InDesign Recovery) but there is no Adobe InDesign folder in Cache. For me is would be Users/Library/Caches/ then some misc apple folders. If I can find the recoveery folder I can try the tutorial.

leo.r

Community Expert

Hello,

I am also currently having this issue with recovering my file after a crash. Before the crash occured, InDesign was already starting to slow down, and I noticed that some random pages of my document had been completely erased of their content. I was really confused since I made sure to click the "save" button every 3-5 minutes to ensure this wouldn't happen.

I restarted my computer after InDesign froze completely for a long period of time, and while it worked smoothly this time, I did not recieve a recovery file nor any message of a crash. Part of my work remained completely disappeared and I have no idea how to get it back. I spoke with an agent but they said there is no way to recover files after a crash, which further confused me because there technically are ways to retrieve backup versions of the file, but we have to locate the folders you have mentioned first.

While I have a PC, I was also not able to find the InDesign Recovery folder. I could only go as far as This PC/Windows(C:)/Adobe/Adobe InDesign 2024/, leading to a bunch of documents such as licensing and documentation, but nothing as to versions or recovery folders. I couldn't find any library folder through the Users folder, so I went another route - and even then there was no file as described in the article. Were you able to resolve this issue ever since?

try to retrieve a backup copy via Windows built-in backup system - some info here:

https://community.adobe.com/t5/indesign-discussions/indd-file-corrupt-and-crashes-indesign-when-opened/m-p/14493017

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