InDesign blank window when switching displays

[karenh74245468]

When having a file open in InDesign 2024 on my Macbook Pro (Sonoma 14.2.1 OS), close the lid, plug into my LG UltraFine external monitor and wake the computer up, the InDesign window is still open and all the tool bars are visible and working, but the area where the artwork is becomes black/blank and I can't see the work. I can see the bounding boxes if I select all, but no image or text. The window is entirely blank. The same thing happens if I'm working on my LG monitor, unplug the display and then open the Macbook to work. I always have my Macbook closed when plugged into the LG display and use both an external keyboard and trackpad. The solution is to always save, quit InDesign and reopen. If I go through that it works again. Is it a bug with Apple? Is it a bug with Adobe?

My LG firmware, OS and Adobe InDesign are all updated to the latest versions.

[mourogerss]

Seeing this as well in March of 2025. Latest versions of macOS and ID. Let's get this fixed, Adobe.

[creativenw]

It feels absurd how long it's been going on; at this point, I don't think Adobe is even checking these discussions. Is there a place to report bugs so their team sees it directly?

[Cecilia5E25]

I believe you can go here to suggest fixes or ideas for improvements:
https://indesign.uservoice.com/

[Andrej22170220438j]

May 2025, MB Pro M2 32GB, issue still persists!
My workaround is to work with an InDesign version from early 2023. 

[k34097905j6ua]

This company is a joke.

[Cecilia5E25]

It does seem to be a problem with the GPU/CPU preview. If you go to View and "GPU Preview" is showing at the top, toggle it to "Preview on CPU." If it's already on "Preview on CPU," try toggling it to "GPU Preview." I can't remembver which one was the one I had to change it to, but it's working for me.

[Cecilia5E25]

Now I went back through and see that others suggested this and it didn't work for them. It's working for me currently, but I don't use animated zoom. I already have enough trouble trying to rein in my magic mouse which takes me places I don't want to be :-D. My magic mouse is one of the banes of my existence. I don't know if my fingers hang over it differently than others but I haven't mastered it in 16 years of using it. I don't hate it because there are positives, but other times, it drives me crazy. Every single one I've had and I've had quite a few. Even when I'm not touching it, pages are flying around, zooming in and out, and lately there are times I can hardly get it to move 😞 and I have three of them.... If anyone remembers seeing a question like this somewhere in this community, feel free to tell me where! Oh I just realized that would be the APPLE community! Sorry 😮

[leo.r]

My magic mouse is one of the banes of my existence...

If anyone remembers seeing a question like this somewhere in this community, feel free to tell me where!

By @Cecilia5E25

I understand your pain. I don't have any suggestions on how to "improve" the Magic Mouse, because I never use them. If you ask me, even most of the cheapest mouses in a dollar store are better than the Magic Mouse because they're at least more ergonomic. Not to mention the plethora of better mice from reputable brands. Other than that, you can try hardware forums at macrumors.com

[gary_3708]

This is typical of Adobe, years go by with no fix, this is a complete joke. Attending Config today and so happy Figma has allowed me to break free of having to rely on Adobe products to do my job. 

[k34097905j6ua]

Each update is another error of something that already worked. Not to mention that this program is getting slower and slower. Processors are getting faster, memory is already reaching 120 GB, and in Adobe there are no changes. After a quarter of a century of working with this software, I am looking for some alternatives because it simply annoys me that I cannot work comfortably.

[barrya]

It's a good thing Adobe wasn't able to buy Figma and turn it into a complete mess.

[Grundoon Groundhog]

Sadly glad to know it's not just me. I have one screen, latest MAC software. I've deleted preferences, deleted and reinstalled the program, and it still happens.

[barrya]

It is ridiculous.