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LottieNess
Participating Frequently
June 25, 2015
Question

Indesign CC June 2015 update is seriously slow - HELP!

  • June 25, 2015
  • 86 replies
  • 90109 views

Updated Indesign last week, and it's really really slow.

Lots of lagging - very sluggish in moving things around, menus slow to respond etc. Very frustrating.

Colleague has the same issue both at work and on personal Mac.

Using Mac fully spec'd up to meet requirements.

Help!

This topic has been closed for replies.

86 replies

Participating Frequently
August 14, 2015

If I trash my preferences every day it's fine. Reverting back today – this is silly.

Inspiring
August 13, 2015

35 seconds before even the 'whirling pizza' disappears and I can actually save or export a file. This is just not good for production. Gone back to 2014 version. Haven't got time to muck about with this any more. My advice is to use previous version.

ThaiM
Participant
August 12, 2015

My work PC is a $13,000 beast with solid state drives and all.

And InDesign pathetically lags. Almost crippling and very difficult to work with. Copy and paste has a 5-10 seconds delay.

In my endless searching, I've found that if you hit TAB to hide all open panels, InDesign then flies. But it's not a practical solution. I need panels open and can't work using keyboard shortcuts alone.

So the problem has something to do with open panels.

Participating Frequently
August 12, 2015

Was fine after the change to the file handling, now it's back to SLOW GO. Not sure what it's looking for in the background, but it's definitely looking for something. Oh yeah, and the file I was testing it on this morning is only 2.3mb and flew yesterday.

BurkeLand
Participating Frequently
August 12, 2015

Did you change the recent fonts too? Mine's been fine since. BUT I did do the upgrade that was posted yesterday. I only had the slow problem with the file menu and missing fonts.

Participating Frequently
August 12, 2015

No I will change that too. Two features I use a lot, now I can't. Pretty shaky

Participant
August 12, 2015

I am having exactly the same problem and its driving me nuts! This is the last time I update InDesign to a new version.

Attempting changing the "recent files" to "0" to see if that helps. Will report back.

Inspiring
August 12, 2015

I was having terrible problems with an extremely slow file also. I received an update for indesign 2015 today -- 8/11/15. It looks like it's working. I was on the phone with an Adobe tech person for a long time earlier today. She decided that my file was too large (27MB). I don't understand why I wasn't told this patch was coming out, or why I can't find it announced anywhere on the internet either.

Peter Spier
Community Expert
Community Expert
August 12, 2015

27 mb is not overly large for a .indd file. Is this file originally from an earlier version? If so, a trip through IDML could help. See Remove minor corruption by exporting

BurkeLand
Participating Frequently
August 11, 2015

I'm having same problem only mine is REALLY odd. When I mouse over the "FILE" Menu the beachball comes up and spins for several seconds. Then stops. I can hover over any other menu bar item with no problem it's only "FILE" menu. The keyboard commands will bring up the dialog boxes but that's a PITA. Everything else is working ok.

Things were fine up till today - I upgraded to 2015 earlier this year (whenever it came out) today I find there are new updates to all programs. Like others Photoshop and Illustrator are working fine.

avanishdivya
Adobe Employee
Adobe Employee
August 11, 2015

Do you have any Network drive connected to your system? If yes, please disconnect the Network drives/Servers & check the application performance. Also check the application performance when the system is not connected to internet. Let us know the results.

avanishdivya
Adobe Employee
Adobe Employee
August 11, 2015

So i need to interrupt my work flow by disconnecting Network drives and unhooking my internet for it to work properly? Not sure I understand the logic to that since 99% of us designers use the internet and networks in our flow. Wouldn't that be an Adobe R&D thing before releasing new version and not the user? That sounds like more hassle to me then going backwards to something that simply worked. Plus this happens on my all my computers in different settings, desktop, laptop, home and work.


That is not what I intended to say. It was just a step that you can try on your system & let us know the results.

Participant
August 10, 2015

I am  having the exact issue.  I am ON DEADLINE and i keep getting the freaking swirly beach ball for EVERY MOVE.

Steve Werner
Community Expert
Community Expert
August 10, 2015

Read through the thread in your browser window. Look for post #55 where there is a solution from Marcelo Ventura which works for others.

Participant
August 6, 2015

Hey guys,

I've been having very similar issues. it's the lagging thats most frustrating! Anyway, just a thought, and I know this was actually a solution to an Illistrator 2014 issue. So thought I might give it a try. Don't know if any of you are using Spotify, but I have, and it doe seem to make a bit of a difference if I kill spotify. The lag doesn't appear to be nearly as bad. Might be worth a try!? Can anyone (who has time) check this out properly for me??

Anyway, hope this gets a solve soon! As it is a little irritating! Interestingly, my colluege isn't having this problem, and he's running the exact same updates and computer as me.

Participant
August 5, 2015

Hello everyone

I had the same problem. I contacted the Adobe chat and so far settled the matter. try this:

1-Go back to Library in your account

2-Go to Caches

3-Go to Abobe InDesign

4-Rename "Version 11.0" to "old Version 11.0"

5-Go back to Library

5-Then go to preferences

6-Then go to Adobe InDesign

7-Rename "Version 11.0" to "old Version 11.0"

8- Once done, re launch the app and check

According the Adobe agent, It could have been a bad preference.

Participant
August 10, 2015

Just did the same as Marcelo A.Ventura, ID works fine now.