InDesign CC responds slower than CS6 - any advice?

[RuthK]

I've been using a trial of InDesign CS6 which ran smoothly for a month. Today I upgraded to InDesign CC.

I've only been using it today but there are detectable and annoying pauses when performing the following actions

Placing and relinking files

Exporting to PDF

Creating new files

Save as...

Anyone else experiencing this?

Using Windows 7 Ultimate

16GB Ram

64 bit OS

I have 250 GB SD drive for my software and a 3TB drive for my files.

I'm not great with the hardware so if I need to supply any other info please let me know!

Thanks

Ruth

[JesperGB]

Is it still possible to download CS6 - or is it completely deleted from Adobe's servers?

[Pro_Publisher]

Yes, click on the link in response 97 and select cs6 from the dropdown under the screen shot.

[Jon Snidal]

I think CS6 is still part of the Creative Cloud product.  Both versions are listed in the Application Manager.  And I hope both of them stay there!

[Pro_Publisher]

Jon Snidal wrote:

I think CS6 is still part of the Creative Cloud product.  Both versions are listed in the Application Manager.  And I hope both of them stay there!

Apparently not in the Windows version (I'm on now) but the last time I checked, it was in the Application Manager on my MAC.

[Jon Snidal]

Hmm, dilemma.  I need to work on both platforms, so I'll have to switch back and forth between CS6 and CC, saving as idml in between!

[BobLevine]

CS6 is most definitely available on both platforms through CC.

Log into creative.adobe.com and scroll down to InDesign. Click on that

and on the InDesign page scroll down to the "in this version" section.

You'll see a dropdown there. Click and select CS6. Download from there.

[Jon Snidal]

That's good!  I thought CS6 was there on my Windows machine, too, but on it, CC works quite well.  I'll just weather the strom with CS6 -- Jon.

[Rene Andritsch]

Dear Bob,

I set up a test account for a client but on the German Website there is no dropdown to select InDesign CS6. Have a look: https://www.dropbox.com/s/62icwir50u1dtop/nocs6.png

Will you get the dropdown once it is a paid account?

Thank you,

René

[jsnidal]

Yes, I'm going to need to install CS6 alongside CC, as well.  I don't get the option in the link in reply 97, nor does it appear in my Creative Cloud / Application Manager panel (Windows 8 in Canada in this case).  I was sure it was there until I reinstalled everything!  Does anyone have a different download link?  Thanks -- Jon.

PS:  CC is working fine (almost) on my Windows machine, but I need to run CS6 since CC is useless on the Mac at work!

[BobLevine]

My guess is that yes, you would need a paid account, Rene.

[Was DYP]

Pro Publisher wrote:

Yeah, I was hoping too but nothing! I'll be starting the September issue on CS6 today. (Frustrated)

Adobe has you hooked on the cloud. The money keeps rolling in.

The Adobe apologists say no problem and it only happens to a few so why attempt to fix it?

[BobLevine]

Oh, please.

Nobody is saying that there's no problem. What some of us are saying is

that we're not experiencing a problem.

Adobe is working on fixing the issues. That doesn't happen overnight.

[balders80]

paymemts to them happen quickly enough.

[Pro_Publisher]

This is interesting:

Using the completed magazine file from last month, I created an IDML file of the whole thing in ID CC

- I opened the IDML file with ID CS6 and had no trouble with the file.

To be sure, I opened the IDML file with ID CC and the problems persisted.

Strange!!!!

OH, I did try the suggestion to hide the frame edges in CC and it didn't help.

I'm glad they're working on it, and I'm even more glad that I have CS6 in the mean time.

David

[jfann23509]

Folks are getting frustrated, Bob. It's been two months since InDesign CC was released, and, unless I missed something, not a single "official" word from Adobe on this issue. Adding insult to injury is the monthly fee for this spanking new, not-ready-for-prime-time dysfunctional software. Adobe needs to address this and stop leaving everyone guessing and waiting.

[BobLevine]

And they have every right to be frustrated. Adobe engineers are working on it. They have no reason to delay a fix but to rush one out is counter productive.

See my reply on August 20 on how to install CS6 from Creative Cloud.

[jsnidal]

Got it!  Cool, and thanks for that; it's installing now -- Jon.

[Mark VerMurlen]

An update for InDesign CC has been released today that resolves several performance problems.  The update also addresses a number of stability problems.  In addition, it introduces the new Sync Settings feature.  Please give it a try.

Mark VerMurlen

InDesign Engineering

[Eduardo Moura]

That's great news, Mark!

Thanks!!

[Jon Snidal]

I updated immediately!  Sadly, things are as slow as ever, in fact maybe a little worse?  All the tricks I've tried (disabling features, etc) aren't having quite the same effect they did before updating.  It's like it's stuck in glue or something.  This goes even for selecting text.  Oh well, eventually ... this is making CS6 seem blazing fast!  How is the new update for everyone else?  Thanks -- Jon.

[MVCarpenter]

Unfortunately, no improvement after the update. Just as slow as before.

[Mark VerMurlen]

Please check that you see version 9.1 in the About InDesign dialog box.  There have been some subcomponent updates previously that may make it look like an InDesign update, but didn't affect the core application.  If you still see version 9.0, you don't have the new core application.  You may need to log out and log back into your computer for the Creative Cloud app to check back with the server to find the core app update since it just came out a few hours ago.

[Was DYP]

What is the link to the updater file so that I can test this update on a test partation to see it it has fixed the performance bug and to make sure new bugs have not been introduced.

[Steve Werner]

@Was,

If you're a Creative Cloud subscriber, you can have two installs of the applications active. Log out from the Creative Cloud on one of the installs. On the computer with your test partition, log in to the Creative Cloud using your account. Download InDesign CC (which should now be the 9.1 version). Test away.

[Was DYP]

What about another partition on the same computer? Does CC consider this a different install?

I have never ever updated Adobe software like this. Why can't I just download the install package like before?

Is it possible to install IDCC as a trial and then download the update? If so where are the files saved?