InDesign Character and Paragraph panels not working

Community Beginner ,
Jul 06, 2022 Jul 06, 2022

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Screenshot 2022-07-06 at 18.01.24.png

I have an issue where my Character and Paragraph panels now don't display any information.  The Paragraph panel stopped working a couple of weeks ago and my Character panel stopped working today.

 

I can highlight the text and the properties show in the top panel (when in Essential Classic view), but the individual panels remain blank.

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correct answers 1 Correct answer

Adobe Community Professional , Jul 06, 2022 Jul 06, 2022
UI problems are often Cache related. You might try deleting your Caches folder before Preferences— if it’s the Caches you won’t have to rebuild your prefs.

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Adobe Community Professional ,
Jul 06, 2022 Jul 06, 2022

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Try to reset preferences: quit InDesign and relaunch it while holding down the Shift, Ctrl and Alt keys [Windows], Shift, Ctrl, Alt and Cmd keys [Mac] until you see a warning message asking for confirmation.

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Adobe Community Professional ,
Jul 06, 2022 Jul 06, 2022

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Standard troubleshooting would be to delete/rebuild preferences: https://creativepro.com/rebuilding-indesign-preferences/

Or, clear the caches, see Bill Silbert's 2nd post, not the one marked as correct answer (which was for deleting preferences): https://community.adobe.com/t5/indesign-discussions/need-to-clear-indesign-cc-2019-cache/m-p/1052374...

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Adobe Community Professional ,
Jul 06, 2022 Jul 06, 2022

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UI problems are often Cache related. You might try deleting your Caches folder before Preferences— if it’s the Caches you won’t have to rebuild your prefs.

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Community Beginner ,
Jul 07, 2022 Jul 07, 2022

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Thank you Rob - This worked.

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Engaged ,
Jul 07, 2022 Jul 07, 2022

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What helps me, because it sometimes happens to me too, is to double-click twice on the title of the palette (i.e. the window closes once and the next time you double-click, the window appears again - and its contents).

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