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crooksdesign
Participating Frequently
July 6, 2022
Answered

InDesign Character and Paragraph panels not working

  • July 6, 2022
  • 4 replies
  • 4403 views

I have an issue where my Character and Paragraph panels now don't display any information.  The Paragraph panel stopped working a couple of weeks ago and my Character panel stopped working today.

 

I can highlight the text and the properties show in the top panel (when in Essential Classic view), but the individual panels remain blank.

    Correct answer rob day

    UI problems are often Cache related. You might try deleting your Caches folder before Preferences— if it’s the Caches you won’t have to rebuild your prefs.

    4 replies

    aniri5j9ox8tw2ln
    aniri5j9ox8tw2ln
    Brainiac
    July 7, 2022

    What helps me, because it sometimes happens to me too, is to double-click twice on the title of the palette (i.e. the window closes once and the next time you double-click, the window appears again - and its contents).

      U
      upstatetoday
      New Participant
      November 18, 2022

      In the lastes InDesign this is happening at least once a week, on multiple computers.

      We have trashed both Caches and Preferences and it only last a day or two. Then Panels start corrupting and within a day or say Indesign will shut down with a Serious Error.

      Others havng this issue?

        M
        Marc29781914mlxg
        New Participant
        July 27, 2023

        Yep same problem here. It's a bug for sure.

          rob day
          rob dayCorrect answer
          Community Expert
          July 6, 2022

          UI problems are often Cache related. You might try deleting your Caches folder before Preferences— if it’s the Caches you won’t have to rebuild your prefs.

            C
            crooksdesignAuthor
            Participating Frequently
            July 7, 2022

            Thank you Rob - This worked.

            Diane Burns
            Diane Burns
            Inspiring
            July 6, 2022

            Standard troubleshooting would be to delete/rebuild preferences: https://creativepro.com/rebuilding-indesign-preferences/

            Or, clear the caches, see Bill Silbert's 2nd post, not the one marked as correct answer (which was for deleting preferences): https://community.adobe.com/t5/indesign-discussions/need-to-clear-indesign-cc-2019-cache/m-p/10523741#M146891

              jmlevy
              jmlevy
              Community Expert
              July 6, 2022

              Try to reset preferences: quit InDesign and relaunch it while holding down the Shift, Ctrl and Alt keys [Windows], Shift, Ctrl, Alt and Cmd keys [Mac] until you see a warning message asking for confirmation.

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