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iDirectories
Participant
May 10, 2025
Question

InDesign Crashes When I save a File

  • May 10, 2025
  • 1 reply
  • 701 views

hi, InDesign keeps crashing when I save a file and renames my files to 'Testfile981xxxxx....' It has been like this for months but it has got to the point where it is unusable! I have uninstalled and reinstalled it with no change. 

When it crashed I get the errors attached.

I'm using a Macbook 15.4.1 Software and 16GB Memory, M1 Pro. I have uninstalled and reinstalled InDesign many times. I use idrive to save my files to, but have also started saving locally with no change.

 

Can anyone help please as I have a print deadline looming and I need to get the magazine I'm working on finished. Thanks

1 reply

leo.r
Community Expert
Community Expert
May 10, 2025

What's your exact InDesign version?

 

By "idrive", do you mean iCloud Drive?

iDirectories
Participant
May 10, 2025

No, its idrive.com

leo.r
Community Expert
Community Expert
May 10, 2025
quote

No, its idrive.com

By @iDirectories

 

I see. I wasn't aware of this service.

 

If the aforementioned troubleshooting steps don't help, try to package your file to your local drive so that the file AND the links are on the local drive. Will it still crash?