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Indesign crashing when creating cross reference

New Here ,
Nov 25, 2022 Nov 25, 2022

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Greetings,

When I want to create a cross reference in a INDD (which I did on a daily basis without problems) the pop-up opens I search for the location frome where or to what it should link, click it. Then Indesign says save document (which it never asked before) then the little cirkle starts to turn and the message: a problem has occured with Adobe Indesign 2023 pops up, then Indesign crashes. Does anybody knows why. Has it something to do with an indesign update?

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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Did you try the IDML repair path?

Look into the file history if something apears which should not be there. Hold down comd/ctrl and go to Abotu InDesign …

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New Here ,
Nov 25, 2022 Nov 25, 2022

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I realy can't make out in all the data that apears if there is something that should not be there. Important is that there are no missing plug-ins

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Advisor ,
Nov 25, 2022 Nov 25, 2022

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Sometimes, after the MAJOR update, preferences get corrupted - or your file been already corrupted in a way that the old version was able to "ignore" it - but the new version crashes.

 

Can automate anything - as long as it doesn't require A.I.

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New Here ,
Nov 25, 2022 Nov 25, 2022

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Colleagues suggested that the file might be corrupted. If found a way to work around.

Thanks.

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Advisor ,
Nov 25, 2022 Nov 25, 2022

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As mentioned by @Willi Adelberger - try IDMLing or trash your prefs:

 

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...

 

Can automate anything - as long as it doesn't require A.I.

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