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tadammartin
Participating Frequently
May 31, 2012
Question

InDesign CS6 crashes during PDF export

  • May 31, 2012
  • 11 replies
  • 68752 views

I have been attempting to export a magazine design to PDF using the dialogue in InDesign CS6 (for Mac). The PDF gets to around 90% in the background tasks panel and crashes every time. I have removed preferences, reinstalled InDesign, upgraded to Suitcase Fusion 4 and am still having problems. I have even tried printing as a .ps file and it crashes during that as well. A few weeks ago I had a similar problem but found that I was opening CS5 .indd files and not resaving them as CS6 .indd files before exporting. Once I resaved/renamed them in CS6 it appeared to fix the problem. Now I can't seem to fix this one. I have exported other files and it works fine. I even packaged the .idml file and a colleague of mine opened it up in CS5.5 and was able to export it. I thought it might have something to do with corrupt fonts but I disabled all fonts and still couldn't get it to export. Any help or advice would be much appreciated as I am on a deadline. Here is the code from my latest crash report: http://pastebin.com/mRCLsYti

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    tadammartinAuthor
    Participating Frequently
    May 31, 2012

    Appears to have something to do with this thread but I have no clue what is going on here...

    1. Thread 32 Crashed:
    2. 0   libsystem_kernel.dylib              0x93ad89c6 __pthread_kill + 10
    3. 1   libsystem_c.dylib                   0x91240f78 pthread_kill + 106
    4. 2   libsystem_c.dylib                   0x91231ce3 __abort + 198
    5. 3   libsystem_c.dylib                   0x9122e64a __stack_chk_fail + 253
    6. 4   com.adobe.CoolType                  0x010137c9 CTInit + 1626733
    7. 5   com.adobe.CoolType                  0x01014053 CTInit + 1628919
    8. 6   com.adobe.CoolType                  0x010111ba CTInit + 1616990
    9. 7   com.adobe.CoolType                  0x0100f77e CTInit + 1610274
    10. 8   com.adobe.CoolType                  0x00f6478e CTInit + 909874
    11. 9   com.adobe.CoolType                  0x00ef40a2 CTInit + 449350
    12. 10  com.adobe.CoolType                  0x00e726ba 0xe1e000 + 345786
    13. 11  com.adobe.PDFL                      0x2cc792e2 PDFontPSFlushIncrGlyphList + 85285
    14. 12  com.adobe.PDFL                      0x2d08e898 PDEFontGetWidthsNow + 8752
    15. 13  com.adobe.PDFL                      0x2d08ebb9 PDEFontGetWidthsNow + 9553
    16. 14  com.adobe.PDFL                      0x2d08fb13 PDEFontGetWidthsNow + 13483
    17. 15  com.adobe.PDFL                      0x2d0909a1 PDEFontGetWidthsNow + 17209
    18. 16  com.adobe.PDFPort                   0x187ffffe PDFPortInitialize + 560298
    19. 17  com.adobe.PDFPort                   0x18800375 PDFPortInitialize + 561185
    20. 18  com.adobe.PDFPort                   0x187e88f0 PDFPortInitialize + 464284
    21. 19  com.adobe.InDesign.PDF              0x1851cf09 0x184e7000 + 220937
    22. 20  com.adobe.InDesign.PDF              0x1854064d GetPlugIn + 66509
    23. 21  com.adobe.InDesign.PDF              0x185430b8 GetPlugIn + 77368
    24. 22  com.adobe.InDesign.PDF              0x1852abb5 0x184e7000 + 277429
    25. 23  PublicLib.dylib                     0x01701d7c Command::DoImmediate(short) + 62
    26. 24  com.adobe.InDesign.Utilities        0x121ce691 0x121ca000 + 18065
    27. 25  com.adobe.InDesign.Utilities        0x121ce8a0 0x121ca000 + 18592
    28. 26  com.adobe.InDesign.AppFramework     0x10c2cbba 0x10c10000 + 117690
    29. 27  PublicLib.dylib                     0x01702724 CmdUtils::ProcessCommand(ICommand*) + 48
    30. 28  com.adobe.InDesign.PDF              0x1866abb6 GetPlugIn + 1288502
    31. 29  com.adobe.InDesign.PDF              0x1866ef47 GetPlugIn + 1305799
    32. 30  com.adobe.InDesign.AppFramework     0x10d0a749 GetPlugIn + 852745
    33. 31  com.adobe.InDesign.AppFramework     0x10d0bca6 GetPlugIn + 858214
    34. 32  com.adobe.InDesign.AppFramework     0x10d0c804 GetPlugIn + 861124
    35. 33  com.adobe.InDesign.AppFramework     0x10d0d3c5 GetPlugIn + 864133
    36. 34  com.adobe.InDesign.AppFramework     0x10d0e98e GetPlugIn + 869710
    37. 35  com.adobe.InDesign.AppFramework     0x10d0e9fa GetPlugIn + 869818
    38. 36  com.adobe.InDesign.AppFramework     0x10d0ea66 GetPlugIn + 869926
    39. 37  com.adobe.boost_threads.framework   0x01c6a40d thread_proxy + 141
    40. 38  libsystem_c.dylib                   0x9123eed9 _pthread_start + 335
    41. 39  libsystem_c.dylib                   0x912426de thread_start + 34
    Larry G. Schneider
    Community Expert
    Larry G. SchneiderCommunity Expert
    Community Expert
    May 31, 2012

    My best guess would be a bad font but I have nothing concrete to back it up.

    Scott Worthington
    Adobe Employee
    Scott Worthington
    Adobe Employee
    May 31, 2012

    I deactivated all fonts and attempted to export directly from InDesign and it crashed again. However, this time when I also tried to print to .ps and selected download "none" in the Graphics/Fonts dialogue box, the postscript saved and it worked flawlessly making the PDF in Distiller.


    Does removing the suitcase plugin from the Plugins folder change any of the behavior?

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