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InDesign GPU not recognised on M1 Max

New Here ,
Nov 18, 2022 Nov 18, 2022

Hi all

I have a Mac Studio M1 Max and a Mac Mini M1. For some reason, even when opening with Rosseta, the GPU is not recognised on both machines. Is this just me?

 

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correct answers 2 Correct answers

Community Expert , Nov 18, 2022 Nov 18, 2022

It's your monitor not your GPU. We had the same issue with a lesser model monitor and after upgrading to a BenQ it works now.

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Community Expert , Feb 20, 2023 Feb 20, 2023

Hi @Lewis Tsalis I'm using PD2700U - they have to be HiDPI versions. I have a 24" BenQ at home that also does not register, but I don't use it for ID/PS work. My 27" shows as the GPU monitor.

 

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Community Expert ,
Nov 18, 2022 Nov 18, 2022

That's the M1 Max chip. What about on the Mac Mini M1? What operating system?

 

I have no problem with a MacBook Pro 2021 running Ventura with an Apple M1 Pro chip.

 

Screenshot 2022-11-18 at 5.11.17 AM.pngexpand image

 

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Community Expert ,
Nov 18, 2022 Nov 18, 2022

How did you install InDesign? Via CC Desktop Application or via file transfer from another computer or backup?

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Community Expert ,
Nov 18, 2022 Nov 18, 2022

It's your monitor not your GPU. We had the same issue with a lesser model monitor and after upgrading to a BenQ it works now.

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New Here ,
Feb 20, 2023 Feb 20, 2023

Hey Kevin. Which BenQ monitor are you using? My pair of BenQ SW240 monitors seem to not be supported. Cheers.

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Community Expert ,
Feb 20, 2023 Feb 20, 2023

Hi @Lewis Tsalis I'm using PD2700U - they have to be HiDPI versions. I have a 24" BenQ at home that also does not register, but I don't use it for ID/PS work. My 27" shows as the GPU monitor.

 

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New Here ,
Apr 22, 2023 Apr 22, 2023

This is the correct answer. I found a workaround though. You have to set your monitor to whatever resolution has HiDPI (some older monitors have this option). Open ID and the GPU is recognized. Then switch your monitor back to its normal resolution. It's not ideal, but it worked for me.

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New Here ,
Oct 06, 2023 Oct 06, 2023

This was the answer I needed, thank you! I'm on an M1 mac mini and I had to close inDesign entirely. Switch my display setting to one of the lowerres HiDPI settings. Then when I opened inDesign the GPU performance setting was already checked. I switched it back and it stayed check and the flashing stopped. 

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Explorer ,
Dec 01, 2023 Dec 01, 2023

Hey @Kevin Stohlmeyer it's funny because I'm using a mac mini m2 pro and the GPU setting is blank for me too. However it's enabled for me when I'm using photoshop and I'm using 3 LG monitors that are set for 1920x1080 but they do have the HiDPI versions but they're lower in resolution. 

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Community Expert ,
Dec 01, 2023 Dec 01, 2023

@JHillPhD we've upgraded to M2/M3 and found that the Mac OS has optional/various resolution settings - some are HiDPI and some are not for the monitor. Depending on which one you choose it will recognize the GPU or not.

 

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Explorer ,
Dec 01, 2023 Dec 01, 2023
LATEST

I just tried switching to one of those resolutions and oh boy did I switch back fast hahaha

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Community Beginner ,
Oct 25, 2023 Oct 25, 2023

Hi, I had a similar problem.

My InDesign screen blink everytime I try to select a text. It was terrifying, every moment blinks in white and donn't know where text mark is...

 

At first, ID didn't recognixe my Monitor and says not detected. Changing the resolution on my computer 347 times (joking), it sayd DETECTED AND COMPATIBLE GPU. But still I couldnt's ativate the GPU performance.

My MAC OS version is SONOMA 14.0 and InDesign version 19.0

 

I contact Adobe support and they told me nowadays these both versions are not 100% compatibles and they are working to fix it.

 

In InDesign 18.4 version also it didn't work, so I insist on it. I was chating with an specialist and he told me to DEACTIVATE THE RULES. VIEW/RULES.

IT WORKED. Amazing.

It's not a final solution but we can work while they fix the problem.

 

I hope it works for you'll.

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Community Expert ,
Oct 25, 2023 Oct 25, 2023

@Blanca26001448ytge turning off the rulers has always been an old school solution to the first-click screen blink. That has nothing to do with GPU though.

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Community Expert ,
Oct 25, 2023 Oct 25, 2023

Your issue has absolutely nothing to do with this topic. It's because you "upgraded" to Sonoma.

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