Indesign "Generate QR code" not in object menu

[DennisMakTL]

Hello everyone, i have a big problem on my Indesign after updating to V19. That is the "Generate QR code" is missing fomr the object menu. This mean i am now cannot create the QR code.

It is totally disapear from the meanu. 

Can anyone have this issue also ?

[Robert at ID-Tasker]

I have not upgraded yet so don't know if it has been moved - but you can try resetting preferences - Ctrl+Alt+Shift when starting InDesign. 

[James Gifford—NitroPress]

This. It's likely a setup/preferences glitch and ID is not reading the QR code plugin on startup.. (It's there on my v19). Reset prefs and you should be able to QR away.

[DennisMakTL]

Thanks for your reply.  After pressing the Ctrl+Alt+Shift to resetting preferences when starting InDesign. The Generate QR code still not show in the menu. 

[BobLevine]

Do you have any third party plugins installed? 

[DennisMakTL]

Hi BobLevine, i didn't install any third party plugins on it.

I also try to install the adobe creative cloud in the other computer that's with a clean install windows 10 OS. Still no that "Generate QR code". OMG. What happen to my InDesign.

[Colin Flashman]

Can it still be accessed via Quickapply? (e.g. command+return [mac] or ctrl+return [win]) to call up the quick apply panel and then type the phrase "generate qr code". This might solve your issue in the short term at least.

Similarly, if you draw a rectangle with your black arrow tool, can you then right click to call up the contextual menu to get to Generate QR code? Another workaround in case it's needed.

 

[DennisMakTL]

Hi Colin Flashman, thanks for your reply I have try what you suggest, still no generate qr code. 

[Barb Binder]

I have it on 19. Maybe uninstall/reinstall?

~Barb

[DennisMakTL]

Hi Barb, i have try this many time, still not get this function.

[Julie38120842tbau]

I too had this problem until I figured out you have to actually open a new file before the option is available. I'm such a newbie, but I'm learning!