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NOcreationsBE
NOcreationsBE
Inspiring
May 15, 2024
Question

InDesign Review Panel Automatically Filters to 'Resolved' Comments When Editing Text

  • May 15, 2024
  • 2 replies
  • 5077 views

I am often working on documents with multiple review sessions. The problem that occurs since the latest updates of InDesign is that as soon as I put the cursor in a piece of text which previously had a comment attached to it which is resolved, all resolved comments pop up in the comments panel and I cannot see the current comments: all comments are immediately filtered to 'resolved'. Of course I can switch off the filter for resolved comments again, but it switches back again to 'resolved comments' as soon as I start working on the text. This is driving me nuts, because it is not only annoying, it becomes very difficult to work on the unresolved comments and takes up a lot of time. As a work around I now have to open the online document with the current unresolved comments to track down what actually still needs to be resolved. Please help!

Update 2025-05-13
This is still unresolved, so to anyone upvoting my comments on this issue: thank you!
To you, and anyone new reading these posts looking for a solution: please vote for the 'feature request' I added on the InDesign UserVoice panel: https://indesign.uservoice.com/forums/601021-adobe-indesign-feature-requests/suggestions/49001534-indesign-review-panel-should-not-switch-the-filter

 

Hopefully, that helps getting this on the list for updates as AI features seem to have the only priority now for Adobe. 😕😕

 

<Title renamed by MOD>

    2 replies

    V
    Venn Creative
    New Participant
    June 26, 2025

    Note that this was flagged in 2020, it has been reported as something that was under review. 5 years later, it's still borderline unusable because of this https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/41974318--id-4260994-the-filter-in-the-review-panel-is-auto

    E
    Eugene Tyson
    Community Expert
    May 19, 2024

    What version of InDesign?
    What OS and version please?

     

    Have you tried any standard fixes

     

    If a document is not behaving well then try 

    File>Export 

    Choose IDML

    Open the IDML in InDesign
    Save the file as a new InDesign file with a new name
    See if the issue persists.

     

     

    --

     

    Try resetting your preferences:

    Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
    macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
    A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
    Further info and instructions here if needed:
    https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

     

     

    NOcreationsBE
    NOcreationsBEAuthor
    Inspiring
    May 19, 2024

    @Eugene TysonI use InDesign version 19.4 on Windows 11 version 23H2.

    I don't know what you mean with 'standard fixes'.

     

    Saving the document with a new name will delete the connection with the (old) review comments so that is the opposite of what I want. FYI: I have this issue with all documents that contain multiple review sessions with different comments attached to the same item or text.

     

    Pressing Shift+Ctrl+Alt does not do anything...

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    September 3, 2024

    Hello @Beverly N24, 

     

    Thank you for your question and for sharing your concerns.

     

    I understand how challenging it can be to manage a large number of comments in an ongoing document. I will need to check with the product team to see if there’s an option to disable the behavior of automatically filtering to resolved comments. 


    I’ll update you as soon as I have more information. In the meantime, if you have any other questions or need further assistance, feel free to reach out.

     

    Thank you, 
    Abhishek Rao


    Hello Everyone, 

     

    Hope you are all well. 

     

    We have checked and got updated that there is no option to turn off that behavior. We're sorry for the inconvenience. 

     

    Thank you, 

    Abhishek Rao

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