Skip to main content
C
connellmarketing.com
Participant
May 12, 2021
Question

InDesign slow Performance

  • May 12, 2021
  • 10 replies
  • 1954 views

InDesign 16.2.1, following recent performance updates is now running much slower than previous versions.  Don't know what Adobe has done, but now running  very slowly.

 

My system is: Windows 10 Pro version 20H2, build 19042.964. My computer is ASUS 64 bit operating system, x64 based processor with Intel i7-7820X CPU @ 3.60GHz with 32GB of usable RAM.

 

I have tried defragging, cleaning unwanted files and running a sytem performance software with no InDesign software improvements.  Other noe Adobe software running as before.

 

Anyone else having similar problems since the recent updates?

This topic has been closed for replies.

10 replies

L
Community Expert
LaubenderCommunity Expert
Community Expert
May 14, 2021

Hi Awitmer and Esther5C94,

I'd do a clean install, something I described in this thread some posts before:

https://community.adobe.com/t5/indesign/indesign-slow-performance/m-p/12032120#M428982

 

And I would turn off GPU support in the InDesign preferences.

 

Regards,
Uwe Laubender

( ACP )

S
strong_brain5C94
Participant
May 18, 2021

Hi Laubender, thanks for the tips. I've tried both but unfortunately it doesn't help. The first moment after I open InDesign it seems to work somewhat decent but after a few moments it is super slow again. I can't even scroll through the pages let alone move of place anything..

S
strong_brain5C94
Participant
May 14, 2021

I have the same problem! I have a Macbook, BigSur 11.3.1, Intel i7, 16gb RAM. I can't do anything in InDesign right now after the 16.2.1 update. It's so slow and buggy it frustrates me to no end. 

A
Awitmer
Known Participant
May 13, 2021

I have the exact same problems that everyone else here on this thread is having with 16.2.1. What a buggy release!

L
Community Expert
LaubenderCommunity Expert
Community Expert
May 12, 2021

Hi lee annh24904440,

this could be a problem with GPU rendering.

Turn off the GPU from your preferences.

That may also help with the other issues you have.

 

Regards,
Uwe Laubender

( ACP )

L
lee annh24904440
Participating Frequently
May 12, 2021

OK, that seems to have done the trick. Thank you. I will work through some other documents and let you know if I have any other problems. There are a few things that are different, like the click and drag to enlarge a section. That isnt working well, it enlarges the page too much. But at this stage, that is the least of my worries. 

L
Community Expert
LaubenderCommunity Expert
Community Expert
May 12, 2021

lee annh24904440 said:
"All my documents lag and a red banner comes over the screen and I just cant work."

 

A red banner?

Could you post a screenshot?

 

Thanks,
Uwe Laubender

( ACP )

L
lee annh24904440
Participating Frequently
May 12, 2021

When I scroll down, its just black. Yes, there is a page below, but it does not show. 

L
Community Expert
LaubenderCommunity Expert
Community Expert
May 12, 2021

How to find all Preferences and Cache folders from ALL versions of InDesign installed:

 

Restore all preferences and default settings
https://helpx.adobe.com/indesign/using/setting-preferences.html

 

Before doing anything:

[1] First do a backup.

[2] Then remove them.

[3] Start InDesign 2021 so that the new folders are created

[4] Restore all removed folders from the backup in [1] that are NOT from InDesign 2021.

 

Regards,
Uwe Laubender

( ACP )

L
lee annh24904440
Participating Frequently
May 12, 2021

I have tried reinstalling InDesign. I have restored all preferences and default settings. I have restarted everything. I have had no luck with an of it.

 

I am attaching two screenshots of 2 different documents. 

 

Please help. I have lost a whole days work now because of the upgrade. Please tell me how to reinstall the previous version so I can get some work done. I am desperate now.

L
lee annh24904440
Participating Frequently
May 12, 2021

I havent been able to work all day because of the upgrade to InDesign 16.2.1. All my documents lag. I have reinstalled InDesign. I have deleted all my preferences and restarted. I dont know how to install the previous version so i can get some work done. I am at my wits end. Please can someone tell me how to sort this problem out. 

L
Community Expert
LaubenderCommunity Expert
Community Expert
May 12, 2021

I'm also with InDesign 2021 version 16.2.1.102 on a Windows 10 Pro machine.

I cannot see that it is considerably slow.

 

Hm. How did you do the update?

Did you migrate preferences from a previous version?

I did not. I keep all preferences and cache folders "hidden"* from the installer for all my installed versions of InDesign before doing an update. To the effect that an updated InDesign cannot borrow preferences from previous versions.

 

* I either move them out of my user folder or zip them and then remove them.

 

Regards,
Uwe Laubender

( ACP )

M
michaelh82142290
Participant
May 12, 2021

Lucky you...

Traditional Mac user from the days when software was supplied on a CD and worked out of the box... Issue appears to be the continual pinging Adobe servers to validate subscription. However will take your advice and delete preferences.

 

Appreciate your insight.

M
michaelh82142290
Participant
May 12, 2021

Similar issue here slow or unresponsive, for a product used by design professional and consultancies, tad tired of being continually used as a guinea pig... Simply not fit for purpose.

 

C
connellmarketing.comAuthor
Participant
May 12, 2021

Forgot to mention this is InDesign 2021 version 16.2.1.

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices