inDesign unresponsive to cursor/mouse commands

Question

I brought my laptop to work to work in InDesign but I can't connect to the internet (just with my work computer, which does not have InDesign loaded).  InDesign is unresposnive to any cursor/mouse commands once I open it.  I know it's not a mouse/cursor/laptop issue because I can open Photoshop and open files and work on them.  Can you not work in InDesign unless you're connected to the internet?  Is it maybe because I have not opened InDesign in about 3-4 weeks and once I do, I'll be able to work in it (without an internet connection)?  Thanks.

jmlevy · Accepted Answer

Can you not work in InDesign unless you're connected to the internet?  No, you don't need to be connected to internet to use InDesignIs it maybe because I have not opened InDesign in about 3-4 weeks and once I do, I'll be able to work in it (without an internet connection)?  Thanks.No, even if you didn't open InDesign since monthes, it should work without any trouble. Do you get any error messages when you open InDesign? Does it happen with all files, or just one?

Manan Joshi · Answer

@bartonlew why did you suspect that the issue is related to not being connected to the internet? For your reference you need to occassionally connect to the internet to keep using the app. See the following article for more details

https://helpx.adobe.com/creative-cloud/kb/internet-connection-creative-cloud-apps.html

Also, may I know the InDesign verison and your OS?

-Manan

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