InDesign won't open. getting error window

Forum|Forum|2 years ago
September 26, 2023
2 replies
475 views

Hi all,

I have tried to launch my Indesign recently and got an error window. I tried to unistall then reinstall, update and even Shirft+Ctrl+Alt on opening the app to delete prefernces. Unfortunatly no luck.

I use Windows 10 and InDesign 17.4.2 (had same issue with older versions) my laptop is not compatible with the new version so going 18.5 is not an option

Thanks

App installs and updates

This topic has been closed for replies.

Correct answer leo.r

See this thread:

https://community.adobe.com/t5/indesign-discussions/indesign-2022-crashes-immediately-upon-launch/m-p/14112891/page/2#M543398

Try to update your Creative Cloud app - the latest update may fix this bug.

Otherwise, revert to InDesign 17.4.

leo.rCorrect answer

Community Expert

See this thread:

https://community.adobe.com/t5/indesign-discussions/indesign-2022-crashes-immediately-upon-launch/m-p/14112891/page/2#M543398

Try to update your Creative Cloud app - the latest update may fix this bug.

Otherwise, revert to InDesign 17.4.

D

Dean3254429038e0Author

New Participant

This might sound like an idiotic question but where would the Creative cloud app update be? All I see in my Desktop C Cloud App is updates for other Apps