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joji42
joji42
New Participant
June 29, 2020
Answered

Interacactive pdf buttons not working in Google Drive

  • June 29, 2020
  • 2 replies
  • 1846 views

Hi Guys,
I'm trying to create an interactive PDF to send out through Whatsapp. All the buttons work on desktop, but when opened in whatsapp (by default, in Google Drive) the buttons do not work. All external links work but not document internal ones. I've attached the doc for perusal. Please help!

This topic has been closed for replies.
Correct answer BobLevine
That type of thing is only reliable in Acrobat and Reader on a desktop. Beyond that it's a complete crapshoot.

Best to rethink this project.

2 replies

Diane Burns
Diane Burns
Inspiring
June 29, 2020

Agree with @BobLevine, best to reconsider workflow, since you can't ensure everyone's using Adobe Reader. Have you considered Publish Online? It supports all of InDesign's interactive features, and can be viewed on any browser. Here are some examples of some really creative interactive documents published via Publish Online: http://bit.ly/PubOnCollection

    joji42
    joji42Author
    New Participant
    June 29, 2020

    Hmm, not exactly sure how it works but. I've tried it before but it got stuck at 9% uploaded for a whole day (the file was tiny). Hoping it works this time or will have to redo.

    BobLevine
    BobLevineCorrect answer
    Brainiac
    June 29, 2020
    That type of thing is only reliable in Acrobat and Reader on a desktop. Beyond that it's a complete crapshoot.

    Best to rethink this project.
      joji42
      joji42Author
      New Participant
      June 29, 2020

      Aah bugger. I hope the tech can catch up sometime soon. It actually used to work back in 2017 - before the default was google drive. Tried internal hyperlinks too, but no joy.

      Thanks!

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