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Stein99
Inspiring
March 13, 2024
Question

Main view not redrawn when mouse zooming until mouse is moved

  • March 13, 2024
  • 1 reply
  • 1515 views

 

After I updated to MacOs 14.4, I got this weird bug when zooming pages using Opt+mouse scroll wheel. I can see the vertical and horizontal scroll bar sizes changes as I am zooming, but the main view is not updated. The moment I move my mouse, the main view also get updated. This is very frustrating, because I cannot see the size while I am zooming. This worked fine in MacOs 14.2. 

 

To reproduce the bug:

Zooming seems to work initially when opening a document, and the error seems sometimes to be triggered if I Space+drag when I have the mouse pointer on (positioned on) one of the pages. If I have the cursor outside any page (in the grey area) while initiating a Space+drag the issue sometimes magically goes away until I Space+drag with cursor positioned on one of the pages again. I can turn the bug on/off by doing this. Sometimes is also seems to matter if I zoom with the cursor inside or outside the pages.

 

Running InDesign 19.2 on MacOs Sonoma 14.4 on a Mac Studio M2. GPU is not enabled.

 

 

 

    This topic has been closed for replies.

    1 reply

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    Eugene Tyson
    Community Expert
    March 14, 2024

    What monitor is it? Is it a 2nd monitor? How is it connected, hdmi, usbC, is it connected through a hub like for USB cables, hdmi ports etc? (I have usb hub for USB 4 ports to USB C connector and it has a HDMI port, which is a bit laggy, but plugging USB C directly to the macbook works a bit better)

     

    If the monitor is not compatible then I'm not sure what we can do here. 

     

    Try adjust your Live Drawing Screen (at the bottom here)

     

     

    And/Or your display performance

     

     

    Can't think of anything else to try.

     

    There's a few threads about with laggy displays - you might find some answers there - quite an indepth one here with some suggestions
    https://community.adobe.com/t5/lightroom-classic-discussions/laggy-display-with-dual-4k-monitors-macos/m-p/14051988

     

     

    S
    Stein99Author
    Inspiring
    March 14, 2024

    @Eugene Tyson Thanks for answering - but I am not sure if you read my post properly? The monitor is not lagging, and I am not concerned about the GPU not being used. This is a functional issue when zooming using mouse scroll wheel and Opt key and that the main view is not updated.

    S
    Stein99Author
    Inspiring
    March 14, 2024

    That's up to you - sometimes an old fix fixes newer issues too.

    Hope you get it sorted, if you find the issue please let us know.


    Yes will keep you informed. I have registered this as a bug also at Adobe. And thanks for your suggestions and replies. 

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