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awilliamsnexsun
New Participant
April 22, 2019
Answered

Missing fonts displayed with (OTF) after the name

  • April 22, 2019
  • 7 replies
  • 41333 views

Hi This is driving me crazy!!!

So I have made over 200 datasheets within InDesign which use MontSerrat Bold & Montserrat Regular fonts.

All has been going great but I open up one of the files today and I get a message stating that I have missing fonts?? But the warning box states

Montserrat (OTF) Bold: & Montserrat (OTF) Regular: couldn't be found.

I do not understand where the "(OTF) came from? I don't have any fonts that are written like that ????

Help Pleaseeeeeeeeeeeeeeeeeeeeeeeeee.

Working on Windows 10 and I have updated InDesign.

    Correct answer Cherry237423500paf

    I followed an earlier suggestion and uninstalled Montserrat from my computer. The activated Adobe font family version worked as they were supposed to after that. There was no need to restart the computer or even InDesign. So thanks to whoever suggested that fix!

    7 replies

    New Participant
    August 11, 2023

    Bonjour,

     

    I had this problem with Montserrat, I deleted the font everywhere, on Adobe Cloud, but also on my computer in the control panel > font. I then reinstalled the good font on Adobe Font.

    micahnova01
    New Participant
    January 26, 2023

    I just had this same problem and I solved it! So here's what to do:

    1. In your properties panel, next to the character field, click the little "down arrow" to reveal the font panel.
    2. At the very top of the font panel, there are two tabs: fonts and find more. Click find more and scroll down to find the font in question.
    3. Your font will either have a little cloud icon with a check mark or, most likely, a little cloud icon with a "..." below it. Click that cloud to activate the font.

    In my case, "Open Sans" was the font that went missing. For whatever reason, it had become inactive. Once activated, all of my issues went away.

     

     

    Community Expert
    February 18, 2021

    Hi Jussome Guy,

    in the case of Adobe's Source families you can also download and access the font files at Github.

    Yesterday we had a case in the forum that seems to be similar to yours. I made some suggestions, explained possibilities, but the original poster did not come back to comment yet.

     

    Please read through this:

    Font missing; TT OTP font-versions appearing, and reinstall font conflict

    https://community.adobe.com/t5/indesign/font-missing-tt-otp-font-versions-appearing-and-reinstall-font-conflict/m-p/11838006#M414823

     

    https://community.adobe.com/t5/indesign/font-missing-tt-otp-font-versions-appearing-and-reinstall-font-conflict/m-p/11838043#M414827

     

    Regards,
    Uwe Laubender

    ( ACP )

    New Participant
    February 18, 2021

    Was this issue ever solved? I have the same exact problem. Properly installed font keeps showing up missing with added "(OTF)" in the name, whenever I get the file back from my coworker. I can replace the fonts with activated fonts without the (OTF) in the filename and as long as I hold on to the file, the fonts are fine,  but once saved by the other coworker, comes back to me it is back to Missing. We both use fonts via Adobe Fonts (Source Sans Pro) Thank You!

    Cherry237423500paf
    New Participant
    March 24, 2022

    I'm experiencing the exact same problem with this cursed Montserrat font family

    Cherry237423500paf
    Cherry237423500pafCorrect answer
    New Participant
    March 25, 2022

    I followed an earlier suggestion and uninstalled Montserrat from my computer. The activated Adobe font family version worked as they were supposed to after that. There was no need to restart the computer or even InDesign. So thanks to whoever suggested that fix!

    Srishti Bali
    Community Manager
    Community Manager
    April 23, 2019

    Hi there,

    So sorry to hear about this issue. In addition to the information shared by Bill and Colin, please refer to the help articles shared below:

    Use fonts in InDesign

    Resolve missing fonts in desktop applications

    Let us know if this helps or if you need any further assistance.

    Regards,

    Srishti

    Colin Flashman
    Community Expert
    April 23, 2019

    I'd certainly try what Bill Silbert is suggesting in the first instance. With this font though, I've experienced this before.

    There are different ways that Montserrat can be loaded onto a machine. It can either be activated as an Adobe font from the Adobe Fonts site: Montserrat | Adobe Fonts

    OR it can be downloaded directly as it is a Google font and used as per its Open Font Licence: Google Fonts

    I have a feeling that InDesign is trying to locate the font via Adobe Fonts first, rather than look for where it might be on your machine. If you are able to find the Montserrat fonts that you have been using already, and put them into a folder in the same directory as your InDesign file and call it Document fonts (spelled like that and in the same casing) and see what happens when you try to open the file.

    If the answer wasn't in my post, perhaps it might be on my blog at colecandoo!
    awilliamsnexsun
    New Participant
    April 24, 2019

    Hi Bill/Colin/Srishti,

    Thank you for your replies, however...

    I have this font on both my computer and in the Adobe fonts.

    I also did everything you suggested but nothing worked

    When the "Missing fonts" box comes up, it shows the two "Missing" fonts with the (OFT) after the name but when I try to find the font I can see both the missing fonts in the list to choose from ????

    The other strange thing is that if I replace the "(OTF) Bold" with the Montserrat Bold it is the same but when I replace the "(OTF) Regular" with the Montserrat Regular the font is too thin but the "Semi Bold" is to thick?????

    I know I could just change the font I am using but I do not want to go back over the 200+ documents I have already made with these fonts.

    I am really pulling my hair out with this one.

    Help

    Kasyan Servetsky
    Brainiac
    April 25, 2019

    I know I could just change the font I am using but I do not want to go back over the 200+ documents I have already made with these fonts.

    For the worst case scenario you can try my Change fonts script for batch processor.

    Bill Silbert
    Community Expert
    April 23, 2019

    OTF stands for Open Type Fonts. Open Type fonts are considered the standard for modern typography. They work equally well on Mac and PC. Check wherever you have your fonts loaded to see if the actual font has .otf as a suffix. As to why the fonts are not being read that depends on how your fonts are actually loaded. If you are using a font utility like Suitcase check to make sure that the fonts are active. If you usually use auto-activation through that font activity make sure that the latest auto activation plug-in has been installed. If, as you say, you have recently updated InDesign then you may not have updated the auto-activation plug-in to be compatible with the latest InDesign.