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F
Figge Bergquist
Participating Frequently
November 12, 2025
Question

No Proportional Resizing (Was: No propostionally resizing)

  • November 12, 2025
  • 4 replies
  • 264 views

I have recently upgraded both macOS (26.1) and InDesign (2026). Something that has always worked before in InDesign — resizing an image proportionally by holding down Shift and dragging — no longer works. The image’s proportions are no longer locked. Is this an InDesign issue, or should I blame MacOS?

4 replies

M
Michael388613619e9d
Participant
November 12, 2025

I have the same issue, and I am not running Webroot.

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
November 13, 2025

Hi @Michael388613619e9d:

 

Sharing your particular system information like the OP did allows us to help you faster.

  1. What OS?
  2. Which version of InDesign?
  3. Did this just start happening after the update to v21?

 

In the meantime, restart your computer and then only start InDesign. Do the shortcuts work again?

 

~Barb

~Barb at Rocky Mountain Training
F
Figge BergquistAuthor
Participating Frequently
November 13, 2025

Now I’m a bit embarrassed. Of course, I should have tried a restart from the beginning — that’s basic. After restarting, it works as it should. Thanks, Barb!

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    November 12, 2025

    Are you running Webroot on your Mac? Webroot is the most commonly-cited application to interfere with InDesign's modifier keys. There are others, but let's start there. It's so common that they have the fix on their forums: https://answers.webroot.com/Webroot/ukp.aspx?pid=17&app=vw&vw=1&solutionid=1369&t=SecureAnywhere-Mac-Keylogger-protection-issue-disable-secure-keyboard-entry

     

    ~Barb

    ~Barb at Rocky Mountain Training
      Peter Spier
      Community Expert
      Peter SpierCommunity Expert
      Community Expert
      November 12, 2025

      Ah, yes. Webroot.

      Frans v.d. Geest
      Community Expert
      Frans v.d. GeestCommunity Expert
      Community Expert
      November 12, 2025

      It was always Cmnd+Shift on Mac to scale proportionally... Only shift is Photoshop.

        F
        Figge BergquistAuthor
        Participating Frequently
        November 12, 2025
        According to ChatGPT (and many other answers online), only the Shift key is used to resize an image proportionally.
        F
        Figge BergquistAuthor
        Participating Frequently
        November 12, 2025

        Shift scales the frame, not the content (image); Cmnd+Shift scales both.


        Maybe so, but it doesn’t matter in this case. Neither Shift nor Cmd+Shift works to resize proportionally. It doesn’t work on the content or on the frame.
        Bill Silbert
        Community Expert
        Bill SilbertCommunity Expert
        Community Expert
        November 12, 2025

        There have been many reports of performance issues using InDesign with Mac OS Tahoe. It is never a good idea to update to the latest Mac OS until several bug fixes and other patches have been released. As far as I can tell Adobe has not "blessed" Tahoe yet as fully compatible with Creative Cloud apps. If it is not possible to roll back your OS to Sequoia then you may have to put up with the issue that you've reported until more bug fixes and upgrades have been released by both Adobe and Apple. Staying up to date with the latest OS has become a thankless task.

        M
        Michael388613619e9d
        Participant
        November 12, 2025

        I have this issue on Tahoe, but it only is an issue in InDesign 2026. I still have InDesign 2025 installed and it works correctly. So it is an issue with InDesign, not Tahoe.

        Peter Spier
        Community Expert
        Peter SpierCommunity Expert
        Community Expert
        November 12, 2025

        And have you tried resetting the prefs?

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