PDF interactions working in Indesign Viewer but not when exported and viewed in Acrobat

Question

Hello, this has become a head scratcher for me, I'm hoping someone knows the answer!

I have an interactive PDF document in InDesign with buttons and pop-ups. These pop-ups are hidden till triggered, and appear when the cursor is rolled on/off the corresponding button.

I have the pop-up boxes butted right up to the buttons (it doesn't work if they are separated) so the user can then slide the cursor over to the pop-up, which is set to stay active until the user rolls off OR clicks (some pop-ups are hyperlinked)

This is all hunky dory in the Indesign Viewer, but when I export and view in Acrobat the pop-ups dissapear upon button roll off, and it's impossible to roll onto the pop-up to click the hyperlink.

Does anyone have a clue what I'm doing wrong?

I know InDesign isn't the best for creating interactive PDF's but I'm not sure what other Adobe product would work better?

BobLevine · Accepted Answer

There is no tool that will give you what you're looking for. In theory it should work, but in practice, rollovers, buttons, etc simply don't work well at all. My advice is to give this up right now before you waste any more time on it. Even if you get any of it to work in Acrobat or Reader, you'll never get it to work on any mobile device and most third-party PDF readers.

BTW, there is no viewer in InDesign to preview PDFs. That's an EPUB preview.

Jeffrey_Smith · Answer

As long as this PDF is viewed in Acrobat/Reader, I don't see any reason that it would not work. Take a look at the attached PDF. The popup is triggered with a click, but a rollover should work as well. If you can, post a sample of your PDF.

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