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The very first thing that I see on that page is this:
I can't know if you're using the most recent version of Acrobat or not; you might be using the very latest, or you might have not updated it in a year. Additionally, Acrobat has a brand-new interface, which many people aren't using (they've gone into the menu in Acrobat and chosen "Disable New Acrobat"). Also, I think that the color of your background isn't the best way to tell what version of Acrobat you are using; I think that it could be set up to inherit a Dark Mode setting fom your OS?
So the first thing you should do is click that "help for your current experience" link. Then it should offer you help that matches your current Acrobat toolset. You're posting in the InDesign forum, not the Acrobat forum, so you're less likely to get good step-by-step instructions of how to use Acrobat tools. I'll say it again, though: Acrobat can't necessarily play all MP3s. If you're placing audio files into a PDF, whether by using InDesign and exporting an interactive PDF, or by going into your exported PDF and adding the audio in Acrobat, you need to ensure that your .mp3 file is properly encoded. Do you know what encoding your .mp3 file is using? Start there. You could follow the "add rich media to a PDF" instructions that I posted perfectly, but it would never work if your .mp3 file isn't a type of .mp3 file that Acrobat can play.
https://youtu.be/3GXGS_u5pUw?si=SJSqpt_vHVl9eKPV
By @creative explorer
While that video provides good advice, it is NOT for PDF export.
In fact, the author specifically notes in one comment: "Unfortunately, rich media and other interactivity will not work for Interactive PDF any longer as Adobe is phasing out Flash."
@leo.r I was curious if I could still create a simple interactive PDF:
- create a button (click to go to page 3)
- Create a button on hover state and go to page 1
- Add a video
- Add page transitions
Works in Acrobat except for page transitions
Works in Chrome except for the video and page transitions
Flaky in Preview (Mac App)
@impressive_force00614 as per @leo.r if the PDF is viewed in Adobe's Acrobat, you be fine. Anything else, who knows what it will do!
You mentioned you had "links to audio files". Are they just URLs such as "https://domain.com/audiofile" OR actual audio files placed in InDesign?
If it's the latter, then they won't work reliably in PDF. They may work in Adobe's own Acrobat - but their behavior is not guaranteed in countless 3rd-party PDF readers.
By @leo.r
as per @leo.r if the PDF is viewed in Adobe's Acrobat, you be fine.
By @creative explorer
Well. Just for the sake of ultimate accuracy:
I did NOT say that if the PDF is viewed in Acrobat, "you'll be fine". I said that "[audio files] may work" in Acrobat.
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