Possible Bug? Opening inDesign File on Mac

Forum|Forum|3 years ago
January 9, 2023
2 replies
584 views

Happy Monday!

I recenlty updated inDesing to the newest 2023 version, and I'm having issues opening inDesign files. It doesn't happen all the time but it has happened twice and it's scary because it says that the "file can not be found" eventhough it's clearly in the folder and this has only started happeing since the latest update. I am attaching screenshots for you to see. Please help!! 😞

Bug

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Correct answer davecourtemanche

Are you just double clicking to open? Can you navigate to the file and open it without issues? Can you drag the file onto the app icon & open it? Is the file on a server? Could be server lag...

Jeremy AB

Known Participant

Hi. Are you running Ventura? I've seen this with Ventura and InDesign 2022 files, along with ZIP, PDF, PSD and DOCX. It only seems to happen with files I download from Safari, not with files I create myself and if I try opening the file a second time the error is gone.

M

MMPCbadAuthor

Participant

Hi Jeremy!

Thank you for responding, it looks like it was a problem with the server. It opened when I dragged it onto the icon 🙂

davecourtemancheCorrect answer

Inspiring

Are you just double clicking to open? Can you navigate to the file and open it without issues? Can you drag the file onto the app icon & open it? Is the file on a server? Could be server lag...