Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Publish online color management issues - washed-out colors

Explorer ,
Apr 20, 2017 Apr 20, 2017

Copy link to clipboard

Copied

I created an InDesign template for my printed photography portfolio, which worked great, no problems. Now I'm trying to share a PDF of the portfolio I created with contact around the country who I can't meet in person. I've figured out how to create a PDF with the correct sizing and layout of pages versus spreads.

The PDF I exported appears to have correct color management, colors look the way the should. However I'm interested in using Adobe's Publish Online as it looks like it may be simpler for my clients to access, but when I look at the published document on the Adobe site, the colors are all washed out, indicating a color management issue. I'm not sure where the issue is occurring, especially as the PDF's I exported look correct.

Indesign CC 2015, OS 10.11.6 Jpgs placed into Indesign document as sRGB, Color Settings RGB set for sRGB.

Any thoughts appreciated!

Views

1.9K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , May 26, 2018 May 26, 2018
Here's a mix of objects with different color spaces, and the Transparency Blend Space set to CMYK. ID on the right OSX Firefox on the left—the RGB text object doesn't match:With the blend space set to RGB everything matches:

Likes

Translate

Translate
Explorer ,
Nov 01, 2017 Nov 01, 2017

Copy link to clipboard

Copied

Any updates to this or a solution?  It looks like a RGB to CMYK color shift for my own "washed out" issue but the shift doesn't happen for pdf output and I can't find where the conflict may be . Monitor is Calibrated and Adobe apps color synched to an RGB profile. even tried just converting doc to a new SRGB profile with no difference in outcome.  Mainly using a lot of photography (RGB) and Publish online has always done this for me ever since it came out and so It has been useless for me but would like to find  solution so I can utilize the feature. 
These are docs that get printed without color issues.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 25, 2018 May 25, 2018

Copy link to clipboard

Copied

Publish Online appears to be color managing the type elements in InDesign differently than placed graphics or vector elements (besides type), even though they appear the same in the InDesign preview, as well as in the preview created by Publish Online. Adobe, can you PLEASE take a look at this?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 25, 2018 May 25, 2018

Copy link to clipboard

Copied

"Adobe" doesn't read the messages in these forums to look for bugs. The place to report what you think is a bug is the InDesign UserVoice website, which is viewed by engineers and product managers:

Feature Requests/Bugs

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 26, 2018 May 26, 2018

Copy link to clipboard

Copied

Make sure your Transparency Blend Space is set to RGB.

Normally all color gets converted to sRGB on export, but if you have transparency on the page with the blend space set to CMYK, RGB objects might get converted into the document's CMYK profile before the final output conversion to sRGB.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 26, 2018 May 26, 2018

Copy link to clipboard

Copied

Thank you so much, rob--you solved my problem!

For others, note that transparency blend space is located under the Edit menu. If you want to have RGB as your default transparency space (InD seems to default to CMYK), make this change while no file is open.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 26, 2018 May 26, 2018

Copy link to clipboard

Copied

Also, when you create a new document choosing Web as the intent will start the document off with the blend space as RGB and the default swatches will also be RGB.

The blend space can affect final print output values, so you have to consider that if you are going both ways

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 26, 2018 May 26, 2018

Copy link to clipboard

Copied

Here's a mix of objects with different color spaces, and the Transparency Blend Space set to CMYK. ID on the right OSX Firefox on the left—the RGB text object doesn't match:

Screen Shot 13.png

With the blend space set to RGB everything matches:

Screen Shot 14.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 30, 2020 Mar 30, 2020

Copy link to clipboard

Copied

Hy rob, it works with firefox, bit safari and chrome still present washedout colors. 

Any solutions?

Thanks

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 30, 2020 Mar 30, 2020

Copy link to clipboard

Copied

Is the document’s RGB Assignment sRGB? Check Edit>Assign Profiles... , not Color Settings RGB Working Space. If the assignment is not sRGB use Edit>Convert to Profile>sRGB.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 27, 2020 Aug 27, 2020

Copy link to clipboard

Copied

Hi Rob,

 

I am also having issues. I have tried the transparency effect/opacity levels, as well as adding a tint. The transparency renders as black through the Adobe link and the tint renders as white. I've included some screenshots for you. This is my first time trying to use interactive/animated PDFs but I'd like to use this for presentations in the future and I use transparency A LOT. Any thoughts on a next step here?

 

Screen Shot 2020-08-27 at 3.47.57 PM.png

 

Screen Shot 2020-08-27 at 3.47.36 PM.png

 

Screen Shot 2020-08-27 at 3.47.24 PM.png

 

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 27, 2020 Aug 27, 2020

Copy link to clipboard

Copied

Publish Online is all HTML, not PDF and not all transparency effects are supported.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 27, 2020 Aug 27, 2020

Copy link to clipboard

Copied

Hmm.. it seems tint works now, I forgot I had a multiply effect on so now it's not white. But thanks for the reminder 🙂

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 10, 2021 Aug 10, 2021

Copy link to clipboard

Copied

I've tried all the solutions mentioned here and none of them worked. I even had a graphic designer look at my document and the linked images and they found nothing wrong with my settings. The exported PDF looks as expected and I have all the same image files on my website and they look as expected–it's just the online published PDF version that doesn't look right. Which is unfortunate, because the entire reason I got InDesign was so I could share my GIFs within a PDF portfolio online. Oddly, the GIFs look as expected in the online published version, but the higher quality images look terrible. Does anyone have an idea of what it might be? If I can't figure it out I'm just going to cut my losses and unscubscribe from InDesign. For my reference images attached, I have the online version open and the corresponding image opened in Preview so you can see how colorful they should be. TIA!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 10, 2021 Aug 10, 2021

Copy link to clipboard

Copied

Can you show a capture of the JPEG placed in InDesign with the image selected showing you Link Info panel, like this:

 

Screen Shot 29.png

 

And also show a capture of your Edit>Assign Profiles... dialog:

 

Screen Shot 30.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 10, 2021 Aug 10, 2021

Copy link to clipboard

Copied

Yes, thank you!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 10, 2021 Aug 10, 2021

Copy link to clipboard

Copied

Also for the downloadable PDF version what preset are you selecting?

 

Screen Shot 31.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 10, 2021 Aug 10, 2021

Copy link to clipboard

Copied

Here's what it looks like. My field is grayed out and not editable...

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 11, 2021 Aug 11, 2021

Copy link to clipboard

Copied

it's just the online published PDF version that doesn't look right. 

 

Hi @nicolemorrison1117 , the reason I asked for the Publish Online PDF preset is, you seemed to be referring to the problem color being in the optional downloadable PDF that can be included with the published HTML page, but then you are not actually including one?

 

I get matching color in the HTML page when I publish your image with sRGB embedded. Here’s ID on the left Chrome on the right:

 

Screen Shot.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 11, 2021 Aug 11, 2021

Copy link to clipboard

Copied

Hi Rob,

I understand now what that field is for, and I can see there's a misunderstanding here. I haven't tried downloading a PDF from the online published PDF. My issue is the colors in online published PDF, which I would like to use during zoom meetings and porftolio reviews (I make GIFs, which usually don't play in PDFs). I'm not really concerned about anyone being able to download from that link. What I meant in my original post is that the PDF exported straight from InDesign looks as expected, as do the exact same image files on my website. But for some reason, when I do "publish online" from InDesign the online version's colors are very washed out.

 

"I get matching color in the HTML page when I publish your image with sRGB embedded. Here’s ID on the left Chrome on the right" <<I'm not sure what this means, are you confirming there's nothing wrong with the image itself? That makes sense because I've posted it on my website and Instagram and it looks as I would expect. But I'm confused as to why no matter what changes I make in InDesign the images still look washed out in the online version.

 

I've tried resettting all settings in InDesign, started the PDF over again about seven times and yesterday I uninstalled and reinstalled InDesign–all with the same outcome.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 11, 2021 Aug 11, 2021

Copy link to clipboard

Copied

Hi nicolemorrison1117,

to enable the dropdown list of PDF export presets with Publish Online in tab "Advanced" you first have to enable the option in tab "General" for PDF download. From my German InDesign 2021:

 

PublishOnline-EnablePDF.PNG

 

Regards,
Uwe Laubender

( ACP )

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 11, 2021 Aug 11, 2021

Copy link to clipboard

Copied

Thanks, Uwe! I can see why I hadn't changed this setting before, and that's because I don't want people to download this PDF. I want to use it for meetings and portfolio reviews, specifically so my GIFs play. Sort of like Google Slides, but better looking. My issue is the appearance of the online PDF, using "publish online" from InDesign. When I export to PDF directly from InDesign the colors look as expected, same as my website and Instagram.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 11, 2021 Aug 11, 2021

Copy link to clipboard

Copied

Just to clear up some of the confusion here: Publish Online isn't an "online PDF" in any way. It is converted to regular HTML and standard web graphics formats, so it's basically a web page. Optionally you can allow a downloaded PDF, but that's an entirely separate thing with its own rules, NOT downloading directly what is on the site.

So if you talk about an "online PDF" people have to assume you mean the PDF that can be downloaded from Publish Online pages, NOT the pages themselves.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 11, 2021 Aug 11, 2021

Copy link to clipboard

Copied

nicolemorrison1117 said: "I can see there's a misunderstanding here."

 

Hi Nicole,

well yes. A big misunderstanding. Ok, let's sort this:

If you publish online an InDesign document you are creating something like a tiny web site. Hosted on an Adobe web server. Publish Online is working with web technology like HTML, CSS or JavaScript so contents is viewable page by page in a web browser's window.

 

Creating PDFs is something entirely different.

What perhaps is confusing for you: nearly every web browser has built in technology to view a PDF file inside a browser window.

 

I hope, I get this right:

What you compare is the color of an image you see through Publish Online's viewing application for a web browser and the color of an image placed on your InDesign page where InDesign is responsible for how the color does look.

And the issue is: Some of your placed images are showing nearly the same colors in the browser and in your layout, some obviously do not.

 

And now you like to know what the problem is…

 

Regards,
Uwe Laubender

( ACP )

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 11, 2021 Aug 11, 2021

Copy link to clipboard

Copied

Hi Uwe,

 

Yes, sorry for mixing you up with my words! I get how things work in a general sense but I definitely don't have the vocabulary correct.

 

What you compare is the color of an image you see through Publish Online's viewing application for a web browser and the color of an image placed on your InDesign page where InDesign is responsible for how the color does look. >>YES, this! Additionally (in case it's helpful), the color of the images when I export the PDF directly from InDesign is also correct. Colors correct in: InDesign, PDF exported directly from InDesign, all places I've published them online and social. Colors bad in: Publish Online.

 

And the issue is: Some of your placed images are showing nearly the same colors in the browser and in your layout, some obviously do not. >>Yes, but it's ALL of my images (.jpeg files) that don't look correct. My work is very colorful so for some images it's much more obvious, but they're all affected. However, the GIFs (.gif files) look correct and I have no idea if that helps or means anything.

 

Thanks again!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
    • 1
    • 2