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Known Participant
July 11, 2024
Answered

Publish Online not working - Document Not Found

  • July 11, 2024
  • 1 reply
  • 196 views

Why is Publish Online not working today????

When i try to publish a document the link goes to this "Document Not Fonud" page

 

This is a major part of my workflow, I need a fix ASAP!

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Correct answer Anshul_Saini

I'm sorry to hear that you're having issues with Publish Online. I checked your account and noticed that you are an enterprise user. Please ensure that you're logged into the correct profile (business or personal) to locate the published document.

 

Additionally, I see that your personal profile has exceeded its quota (Used/Quota: 8.995 GB/6 GB). You might want to clear some space to resolve this issue.

 

For more information, you can check out this help article: Publish Online Help.

 

Thank you for your patience.

 

Best regards,
Anshul Saini

1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerCorrect answer
Community Manager
July 11, 2024

I'm sorry to hear that you're having issues with Publish Online. I checked your account and noticed that you are an enterprise user. Please ensure that you're logged into the correct profile (business or personal) to locate the published document.

 

Additionally, I see that your personal profile has exceeded its quota (Used/Quota: 8.995 GB/6 GB). You might want to clear some space to resolve this issue.

 

For more information, you can check out this help article: Publish Online Help.

 

Thank you for your patience.

 

Best regards,
Anshul Saini