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Erin5C92
New Participant
May 24, 2021
Answered

Regular view of document breaking/bugging when zooming/scrolling. Overprint preview is a workaround

  • May 24, 2021
  • 2 replies
  • 603 views

I just got a new MacBook Pro (16-inch, 2019) and got the newest version of InDesign installed (16.2.1). On my old Macbook, I was able to use the default view for my document and use mouse wheel, option+mouse wheel, and command+mousewheel to zoom and scroll my document with no problems. 

 

With my new one I get this very strange segmented buggy view as I try to move around my document. The only functioning piece is the small box in the top left of the view window. Other than that, all elements are frozen. The only way I've been able to workaround this right now is by using overprint preview mode. I have already quit the program and opened it fresh. I still see the same issue. Can anyone help me? 

 

This topic has been closed for replies.
Correct answer BobLevine
Turn off GPU Performance.

2 replies

BobLevine
BobLevineCorrect answer
Community Expert
May 24, 2021
Turn off GPU Performance.
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Erin5C92Author
New Participant
May 24, 2021

Thank you for your quick reply Bob. This does seem to fix the issue for now. Do you know if this indicates a GPU problem? 

BobLevine
BobLevine
Community Expert
May 24, 2021
It's an InDesign problem. There are several conversations going on here. Adobe is aware of it.
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Erin5C92Author
New Participant
May 24, 2021

I just noticed that I can also select "preview on CPU" and this also seems to avoid the issue. It appears this replaces GPU preview. Does this indicate there is a problem with the GPU? 

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