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J
jamieward
Participant
August 12, 2021
Answered

Share for Review Public link with Password asking user to create Adobe account instead of Password

  • August 12, 2021
  • 5 replies
  • 1872 views

When sharing an InDesign document to stakeholders, do the stakeholders need a Creative Cloud/Adobe Account?

 

 

{Renamed by MOD}

    This topic has been closed for replies.
    Correct answer Anshul_Saini

    Hi All,

     

    We have recently released an update for InDesign v16.4 in which we have addressed this issue. I would recommend you all to update and let us know how it goes.

     

    Thanks & Regards,

    Anshul Saini

    5 replies

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity ManagerCorrect answer
    Community Manager
    August 28, 2021

    Hi All,

     

    We have recently released an update for InDesign v16.4 in which we have addressed this issue. I would recommend you all to update and let us know how it goes.

     

    Thanks & Regards,

    Anshul Saini

      J E L
      Community Expert
      J E LCommunity Expert
      Community Expert
      August 28, 2021

      Hi @Anshul_Saini I've updated to 16.4 (Windows 10 Pro) and Share for Review seems to be vastly improved for me. I've been using this public access test document if anyone else wants to try out the tools on their various browsers.

       

      Your work | Adobe Creative Cloud

        Anshul_Saini
        Community Manager
        Anshul_SainiCommunity Manager
        Community Manager
        September 4, 2021

        Glad to hear that, @J E L. How is it performing now? Please feel free to reach out to me if you had any issues regarding share for review; I'd be happy to help.

         

        Regards,

        Anshul Saini

        Anshul_Saini
        Community Manager
        Anshul_SainiCommunity Manager
        Community Manager
        August 22, 2021

        Hi there,

         

        Sorry for the trouble and inconvenience. In addition to the suggestion shared by @Willi Adelberger @Laubender @J E L, I would suggest you use the public link without a password. Also, this issue will be fixed in the upcoming release of InDesign; please stay tuned for the updates. In the meantime, use the workaround shared above.

         

        Regards,

        Anshul Saini

          J E L
          Community Expert
          J E LCommunity Expert
          Community Expert
          August 20, 2021

          @jamieward It's a good question and I have tested this out. The viewer with a provided hyperlink can sign in with a Google, Facebook, or Apple account as a "guest" without an Adobe ID.

           

          However, sometimes the features of Share for Review don't work properly unless they are signed in with an Adobe ID. I have had too many problems trying this with clients who are using various ways to access the document. I hope this gets fixed soon because I really love the idea of it.

           

          Also, this feature now hangs up for me (Windows 10) whenever I try to update the file. I have to close the file, reopen, and then grab the link. We have a Share for Review bug request on uservoice if this is happening for you too and you can vote for a fix here (but you need to log in first, lol). Share for Review fails to update – Adobe InDesign (uservoice.com)

           

           

            L
            Community Expert
            LaubenderCommunity Expert
            Community Expert
            August 13, 2021

            Hi Willi,

            jamleward is talking about Share For Review where the review is done in a browser.

            Not with Adobe Reader or Acrobat Pro.

             

            About the issue:

            I think, that I saw a discussion recently where this problem came up.

            The stakeholders should be able to do reviews without an Adobe ID, but currently with InDesign 2021 this feature is broken ( again ) .

             

            Regards,
            Uwe Laubender

            ( ACP )

            J
            jamiewardAuthor
            Participant
            August 20, 2021

            Yes, Share for Review feature in InDesign. Currently, the stakeholders have to have an Adobe ID (just discovered this).

            Willi Adelberger
            Community Expert
            Willi AdelbergerCommunity Expert
            Community Expert
            August 12, 2021

            When they want an INDD they need InDesign. 

            If you export a pdf, which is the normal wworkflow, they need the free Adobe Reader. They can be opened with other PDF readers, but often not all functionality is supported.

             

            J
            jamiewardAuthor
            Participant
            August 20, 2021

            I apologize, but was referring to the ‘Share for Review’ feature.

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