Skip to main content
Kelsey Brasher
Participant
June 27, 2019
Answered

Shift & Alt Keys Not Working

  • June 27, 2019
  • 1 reply
  • 6966 views

For a while now, the Alt and Shift keys are not working in InDesign. I can't proportionally scale boxes nor can I quickly copy layers with Alt. Any suggestions? I've re-installed the program already.

    This topic has been closed for replies.
    Correct answer Barb Binder

    Hi Kelsey:

    Other applications can interfere with InDesign's modifier keys. Try rebooting your computer and only open InDesign. Does that make a difference? And are you running Webroot? That app is cited more that others as causing a conflict.

    ~Barb

    1 reply

    Barb Binder
    Community Expert
    Barb BinderCommunity ExpertCorrect answer
    Community Expert
    June 27, 2019

    Hi Kelsey:

    Other applications can interfere with InDesign's modifier keys. Try rebooting your computer and only open InDesign. Does that make a difference? And are you running Webroot? That app is cited more that others as causing a conflict.

    ~Barb

    ~Barb at Rocky Mountain Training
    Kelsey Brasher
    Participant
    June 27, 2019

    Yep, I'm running Webroot on my Mac. I'll give restarting a try. Thank you!

    Kelsey Brasher
    Participant
    June 27, 2019

    It worked! THANK YOU SO MUCH!