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Show Import Options on Place Command Not working?

New Here ,
Apr 26, 2022 Apr 26, 2022

Hi adobe brain trust, 

For years I've been using the "show import options" check box on the 'Place' command to insert all pages of a PDF, or just a few select pages into empty frames. When I select either "All" or "Range" the dialog accepts that option - and in the past I've been able to place all the pages in rapid succession, in frames that have already been set up.

 

Recently I am only able to place the first page in that range and then the command aborts. 

The command DOES still work, if I click anyone outside a frame. 

 

I'm wondering if anyone else has this issue, or it's just me? Either way, does anyone have insight?  

 

Thanks! 

 

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TOPICS
Bug , How to , Performance
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correct answers 1 Correct answer

Community Expert , Apr 26, 2022 Apr 26, 2022

You didn't mention what version of InDesign you're using but I'd bet it's InDesign 17.2.

 

That version has a bug which produces that result you're seeing. It will be fixed this week when version 17.2.1 arrives. If you need that feature before it arrives, you need to back down to 17.1 (which can be installed from the Creative Cloud desktop app):

 

https://helpx.adobe.com/indesign/kb/fixed-issues.html

 

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Community Expert ,
Apr 26, 2022 Apr 26, 2022

You didn't mention what version of InDesign you're using but I'd bet it's InDesign 17.2.

 

That version has a bug which produces that result you're seeing. It will be fixed this week when version 17.2.1 arrives. If you need that feature before it arrives, you need to back down to 17.1 (which can be installed from the Creative Cloud desktop app):

 

https://helpx.adobe.com/indesign/kb/fixed-issues.html

 

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New Here ,
Apr 27, 2022 Apr 27, 2022

Thank you Steve. I am indeed using 17.2. 

It would make my life easier to have, but I'm almost done with the task at hand, and can wait for the update. I'm glad to hear that it will be fixed, and that I haven't suddenly forgotten how to do InDesign correctly. 

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New Here ,
Apr 29, 2022 Apr 29, 2022

I'm having the exact same problem and just tried the updated version and it's still not working. 

 

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New Here ,
Jan 27, 2023 Jan 27, 2023

me tool it is frustrating.. 

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Explorer ,
Jul 16, 2025 Jul 16, 2025

This issue is showing up again - 20.4.1 -  Coincidentally I came across this thread because another thread related is also happening. Where library items have lost transparency settings and suggest it is a last use show imports issue - of course-  there are no import settings available so I can't fix either 🙂. I lied - import options are present for file types other than the object I am importing. 

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Adobe Employee ,
Jul 16, 2025 Jul 16, 2025
LATEST

Hello @Nick294723919ryr,

I am sorry to hear about your experience. Could you share more details, like the version of the OS installed on your computer and if this happens with specific files or file formats along with a small screen recording of the problem (if possible), so I can check this with the team?

Looking forward to hearing from you.

Anubhav

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