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MdesignAZ
Known Participant
December 16, 2010
Answered

Spacebar to toggle Hand Tool is not working (CS5)

  • December 16, 2010
  • 27 replies
  • 90495 views

In InDesign, using the spacebar to toggle the Hand Tool stops working.

When it stops working in InDesign, it also stops in Photoshop and Illustrator.

If I close the applications, and restart the machine - this combination starts working again, however after a while it stops working again.

Any assistance is greatly appreciated - you don't realize how much you use this 'til it goes away!

Matt

===============================

iMac 27" / 2.93 GHz Intel Core i7

8 GB Ram

OS X 10.6.5

      This topic has been closed for replies.
      Correct answer Pariah Burke

      There is probably an extension in your browser that is interfering.


      It's because most browsers reserve the spacebar as a page down shortcut key.

      Regards,

      Pariah Burke

      http://iamPariah.com <http://iampariah.com/> • 503.422.7499 • @iamPariah

      <http://twitter.com/#!/@iamPariah> • https://www.facebook.com/PariahSBurke

      Consulting & Training: ePublishing, Digital Publishing, Creative Workflows,

      Creative Software

      Informing & Empowering Creative Professionals.™

      On Thu, Jul 16, 2015 at 10:14 AM, Steve Werner <forums_noreply@adobe.com>

      27 replies

      T
      tonythedesigner
      Participating Frequently
      March 17, 2021

      STILL AN ISSUE in 2021!!!

       

      FIX THIS, ADOBE!!!

      Tired of this crap.

        agapesmile516
        agapesmile516
        Known Participant
        August 6, 2019

        hello, i have been experiencing this same issue in inDesign, Photoshop AND Illustrator...

        I've tried quitting Safari, but no change

        I quit all the Adobe apps, then launched again, no change

        I'm running CC2019 on a MacBook Pro, Mojave 10.14.5

        I don't run Chrome or FF

        I use Safari

        so far, the problem seems to be random... it was working all day for me...and just stopped working just now....in both inDesign and PS at the same time...i haven't been able to force it to toggle back on...Safari only has 1 window open...this forum... i'm not running twitter, paypall or gmail....

        this is a frustrating problem because i use the spacebar/Hand tool ALL THE TIME in all my Adobe Apps...

        PLEASE HELP!!!

        **********************

        this is an update... i haven't turned my laptop off... rebooted...nothing...

        i've been up all night....

        suddenly, the spacebar/hand tool shortcut is working!!! don't ask me how... i didn't do anything...

          Srishti Bali
          Community Manager
          Srishti BaliCommunity Manager
          Community Manager
          August 9, 2019

          Hi Sarah,

          We are glad to hear that you are all set. It might be possible that the spacebar itself was not working or stuck for a while. In some senerios, this issue was seen on systems where the wacom tablet and pen are connected. I am not sure if this is the same case. Just in case you have Wacom connected to your system, please update the driver from Wacom's website( Drivers | Wacom ).

          Please feel free to update the discussion if you need any further assistance.

          Regards,

          Srishti

          mathmaker
          mathmaker
          New Participant
          December 18, 2019

          This is still a problem in the latest version of InDesign 2020. Why isn't this resolved on the software side yet? InDesign is unusable with either Chrome or Firefox in the background. This is crazy.

          D
          daniel.seung.kang
          New Participant
          July 22, 2017

          Hold down ALT + Spacebar

          P
          pinv
          Known Participant
          September 16, 2016

          Same issue here, working again after quitting KeePassX.

          Always the same problem, different app

          carlosgarro
          carlosgarro
          Adobe Expert
          February 24, 2016

          The strangest "bug" I've seen...

          But the solution via Terminal save my day with a client!

          Thanks

          S
          sedwards87
          New Participant
          March 15, 2016

          I just click back in the LastPass username field after entering my password and then click Login. That release the secure password field from hiding keystrokes from other applications.

          mark_canavan
          mark_canavan
          New Participant
          April 28, 2016

          Our IT dept had installed Webroot SecureAnywhere. This was the culprit of all our woes re missing shortcut functions.

          I clicked 'Pause Secure Keyboard Entry' within Webroot and restarted both Photoshop and Indesign. Everything working again!!! Yay!!!!!

          Camst4
          Camst4
          Inspiring
          February 12, 2016

          I worked out there's no need to even quit Chrome. Can be fixed by just clicking on the Lastpass extension icon and clicking back out.

          kdnon
          kdnon
          Known Participant
          February 12, 2016

          Do you mean going into settings/extensions in Chrome clicking on it there, or up at the top of a mac where you have your icons for apps running in the background?

          Camst4
          Camst4
          Inspiring
          February 15, 2016

          Sorry, the Lastpass icon in the chrome browser itself. Click once for the LP dropdown and click again to close it. This should give Indesign etc back control of space & shortcuts.

            I
            IOM Norway
            New Participant
            February 8, 2016

            Antivirus and web browsers may be the cause of problems in Adobe software. I have experienced both Firefox and Chrome affecting it, and by simply quitting any web browser everything becomes normal again.

            In my last case, it was antivirus software called Webroot that prohibited shortcut functions. From the program's settings, I disabled the 'Secure keyboard entry mode', and everything went back to normal.

            Steve Werner
            Steve Werner
            Adobe Expert
            February 8, 2016

            Lastpass (which I believe is password software) definitely seems to create a problem in InDesign. See the end of this parallel discussion thread:

            InDesign CC 2014 Keyboard Shortcuts Not Working

            kdnon
            kdnon
            Known Participant
            January 22, 2016

            I am having the same problem and as many others have noted, when I quit Chrome the problem goes away. What I don't see anywhere is a solution by either modifying Chrome or InDesign. Any suggestions directly from Adobe?

              kdnon
              kdnon
              Known Participant
              January 22, 2016

              I should note also, that this is very recent (last month or so) so it has never been a problem before. Has something changed in Chrome during that time that is causing the issue?

              Peter Spier
              Peter Spier
              Adobe Expert
              January 22, 2016

              Did you add any new Chrome plugins?

              paragonmedia
              paragonmedia
              Inspiring
              August 12, 2015

              Hi

              Noticed the same problem and if while I'm holding the space bar I move the cursor it turns into a hand as soon as it moves. Goes back to previous tool after moving as well.

              Using Mac Yosemite and Adobe CC

              zcoledx
              zcoledx
              New Participant
              August 5, 2015

              Closing down the browsers did not work for me. I am on a Mac running Yosemite 10.10.4. I tried closing Chrome, Safari, and Firefox. I modified the Spotlight settings. None of that worked. When thinking about what I installed recently, I recalled that I installed Webroot SecureAnywhere. When I shut down SecureAnywhere, the hand tool shortcut with the space bar began to work immediately.

              Steve Werner
              Steve Werner
              Adobe Expert
              August 5, 2015

              It can be hard isolating which app, or plug-in or extension is causing the problem. You just have to try things one-by-one, especially newly installed or modified software. Glad you figure it out and told us, Zac.

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